Import Transportation Agent

An Expeditors Import Transportation Agent responsibility may include: Ensure smooth and timely freight process flow Ensure accurate and timely data entry into our operating system.

About Expeditors

Check out Expeditors!

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth – Expeditors promotes from within.

15,000 trained professionals 250+ locations worldwide Fortune 500 Globally unified systems

Responsibilities

• Track and trace Air and Ocean Import files as required.
• Ensure timely delivery of freight to customers for Import shipments.
• Ensure documents are timely sent to customer or broker for customs purposes.
• Ensure accurate and timely client and Service Providers billing.
• Interact with our customers in arranging their international shipments, meeting customer service standards.
• Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others) Meet compliance at all times to regulations.
• This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.
• Understand department process flow, constantly looking for areas of improved efficiency (Your Opinion Matters!) Meet KPI (metrics) standards, as per the company procedures.
• Overseas communications, timely responses to emails and requests (internal and external)

Requirements

• Requested qualifications for an Expeditors Import Transportation Agent: 0-12 months related experience and/or training; or equivalent combination of education and experience Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results Pro-active, strong organizational skills Good computer skills (Excel, Word, PowerPoint) Fluent in English – reading and writing Understanding of air documentation process a plus

Benefits

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
• Annual Paid Holidays (10) Potential Flexible Days (2) Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid, unused rolls over) 401(k) Retirement Savings Plan with employer match (Pre-Tax or Roth) Employee Stock Purchase Plan (ESPP) Medical, Prescription Drug, Dental & Vision Coverage Health Savings Account (HSA) Life and Disability Insurance Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA) Employee Assistance Program (EAP) Training and Personnel Development Program Position is full time (40 hours per week)
• Monday through Friday
• Wanting to start a new career?
• Looking for a great company and team to take the time and train you in a role and then help you grow?
• Like working with great team and fantastic customers?
• As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.