Field Systems Administrator

Are you a tech-savvy problem solver with a passion for maintaining seamless computer operations? As a Systems Administrator, you will provide 1st and 2nd level on-site support for daily computer operations across our main office, studio, and outlying sales offices, as well as providing support for the Dallas/Ft.

Your role is crucial in maintaining the continuity of computer system services by offering technical expertise, assistance, and project coordination necessary to install software, modify/repair hardware, and resolve technical issues.

About Openings at KB Home

KB Home KB Home is one of America's largest and most trusted homebuilders, with nearly 700,000 quality-homes built over our more than 65-year history.

Operating across 21 divisions in 9 states, we don’t just build houses we create places where families can make a lifetime of memories.

At KB Home, our foundation is our people.

We foster genuine relationships with our customers throughout their homebuying journey, while our employees bring passion and purpose to work every day.

Our shared culture of customer obsession drives our mission to make homeownership attainable for all.

The KB Home Difference Join us and become part of a team where innovation, sustainability, and an unwavering commitment to customer satisfaction drive everything we do — and where people truly matter.

As a KB Home team member, you’ll experience: • A culture defined by customer obsession and collaboration.• The satisfaction of helping families achieve their dream of homeownership.• Opportunities for growth and development within a nationally recognized company.

Responsibilities

• Provides technical support by performing installation, repair, and preventative maintenance of computers, tablets and other related software/hardware.
• Manage office LAN systems, perform upgrades and repairs, monitor backups, and handle Active Directory and Intune administration.
• Coordinate software installations and maintain an inventory of assets.
• Troubleshoots software and hardware failures and identifies network problems when related to personal desktop and laptop computers.
• Resolves issues reported by the Help Desk and/or end users.
• Performs necessary computer requirements for opening, relocating and closing communities in the field.
• Coordinates warranty repair and other on-site service calls with outside vendors.
• Monitors success of tape backups, performs daily tape switching and provides offsite storage of tapes.
• Assists users with any computer related and/or other electronic equipment issues, e.g., cellular phones, copiers, postage meters, scanners, etc.
• Evaluates and communicated assigned division's equipment purchasing needs and communicates; Work with KBHIT management to create PC purchasing requirements and budgets.
• This position is located onsite in Houston, TX.
• Travel to DFW, periodically, as needed.
• Conduct business professionally and ethically.

Requirements

• You Bring High school degree or equivalent required; Associate or Bachelor's degree preferred.
• Minimum 2 years of related work experience, preferably in a multisite environment.
• Detailed knowledge of computer system concepts, including hardware, software, and network/server technologies.
• High technical competency with networking, servers, and Microsoft technologies (Active Directory, Azure, Windows Server, Windows 10/11, Microsoft 365).
• Basic understanding of IP networks, network printing, and SharePoint Online.
• Ability to work independently and support end-users, including remote sites and work-from-home setups.
• Exceptional organizational skills and ability to prioritize in a fast-paced environment.
• Strong customer focus, people skills, and communication abilities.
• Proficiency in Microsoft applications (Word, Excel, PowerPoint, Outlook).
• Work 8-hour days with flexibility for overtime when necessary.
• The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
• Ability to stand or sit for extended periods.
• Ability to move about work location.
• Ability to drive/ravel to assigned communities, offsite locations, remote offices, and meeting facilities as required.
• Reliable transportation is necessary.
• Ability to walk up and down stairs.
• Ability to observe details at close range and communicate information so others will understand.
• Ability to transport and move up to 20 lbs and move as needed (for roles in Construction/Customer Service/IT/Land/Marketing/Sales/Studio).
• Periodically works in outdoor weather conditions (for roles in Construction/Customer Service/Land/Sales).
• This position is located at the division with travel required throughout the local region. #LI-onsite Compensation Details and Benefits KB Home offers a competitive base pay.

Preferred

• Professional technical certification (e.g., MCSE, MCSA) is a plus.

Pay

Other rewards may include bonuses or role-specific awards.

Benefits

• KB Home provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, sick time and vacation.

The Opportunity

Worth division.

Visit our career site to learn more about working at KB Home and joining our team. KB Home wants prospective employees to protect themselves from fraudulent activity. Legitimate communication will only come from email addresses ending in @kbhome.com or through our applicant tracking system, iCIMS, using @icims.com or @talent.icims.com domains. KB Home and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. KB Home is an Equal Opportunity Employer