Patient Access Associate
BronxCare Health System
- The Bronx, United States
- Entry Level
- Posted
Skills
Required
- Medicaid
- Medicare
- medical terminology
Preferred
- confirming patient identifiers
- Process elective surgery procedures
- FI
Responsibilities
- Establish and maintain positive relationships with patients, visitors, and other employees.
- Interacts professionally, courteously, and appropriately with patients, visitors and other employees.
- Behaves in a manner consistent with maintaining and furthering a positive public perception of BronxCare Health System and its employee.
- Patient Access Associate will perform a detailed medical record/patient look-up confirming patient identifiers to avoid duplicate medical record; Register and interview patients and/or designated representative at point of service; or at bedside, to verify demographic, Insurance and primary care physician information.
- Process to include insurance verification and eligibility, identification of PCP; Includes NYCDOH birth and death registration; Monitor ED tracking board; timely bed assignments for ED and Direct admits; Process elective surgery procedures to include FI Clearance.
- Prepare end of shift census reports for management.
- Scanning of FI documents.
Requirements
- High School or GED Required, Associate's preferred.
- One to two (1-2) years healthcare experience
- One to two (1-2) years experience with verification/eligibility of insurance
- Familiar with Medicaid, Medicare and Managed Care guidelines
- Knowledge of medical terminology
- Must be detailed oriented
- Excellent verbal and written communication skills
- Excellent Customer Services and organizational skills
Preferred
- Bilingual (English & Spanish) preferred