Customer Service Associate

Title Customer Service Associate Job Description Customer Service Associate Rate - $18-20$/h Position Information: CardShopLive is looking for an Customer Service Associate to join the team. The ideal candidate would be adaptable, a quick learner, has previous experience with direct customer service and knowledge of social media platforms.

Requirements

• Must be able to work in Henderson, NV area
• Base Qualifications Adaptable Problem Solver Past Customer Service Experience Knowledge of a variety of Microsoft office programs and Google Sheets Preferred Qualifications Knowledge of Collectible Trading Cards (Sports Cards, Magic the Gathering, Pokemon, etc) E xperience with social media platforms including (Instagram & TikTok) Ability to work independently as well as with a team

Job Posting

This role will be a “catch all” doing customer service, order fulfillment, assisting others on the team, and may look different from day to day depending on teams needs. Midday-Evening Position (12-8:30) Weekend Work required

General Tasks Order/Inventory Management Email Management Any additional tasks assigned by the department manager