Patient Financial Services - Supervisor

Day (United States of America) Description: Patient Financial Services – Impacting Lives Patient Financial Services - Supervisor Under the supervision and direction of the Manager of Patient Accounts, responsibilities include various aspects of the receivable management for the Patient Financial Services Department. This is a professional position. Supervises staff and provides work direction based on daily/weekly priorities.

About Nyp

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NYP will not reimburse for travel expenses. 2026 Best Companies in Healthcare, Biotech & Pharma – Glassdoor 2026 Best Place to Work – Glassdoor 2026 America’s Best Large Employers – Forbes 2026 America’s Best-In-State Employers – Forbes 2026 America’s Dream Employers – Forbes 2026 America’s Greatest Workplaces for Culture, Belonging & Community – Newsweek 2026 Best Places to Work in IT - Computerworld 2025 Great Place to Work Certified 2025 Best Employers for Women – Forbes 2025 Companies that Care – People 2025 America’s Greatest Workplaces for Mental Well-Being - Newsweek NewYork-Presbyterian Hospital is an equal opportunity employer.

Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person.

Join our team and discover where amazing works.

Responsibilities

• The PFS Supervisor is responsible for the recruitment, selection and orientation of employees in Patient Financial Services.
• Provides EPIC work direction, assigns and/or schedules work, conducts on-the-job training, answers job related questions.
• Monitors performance and adherence to attendance policies.
• Prepares performance evaluations and recommends appropriate personnel actions for staff, relative to promotions, transfers, and disciplinary action up to and including termination.
• Assists in the interpretation, development and implementation of Hospital personnel and departmental policies and procedures.
• As a Patient Financial Services supervisor you will understand our hospital mission and consistently stress the themes of respect and engagement.

Requirements

• Criteria Microsoft Office – Word and Excel Required Criteria Associate's Degree/Bachelor's Degree Excellent analytical skills

Preferred

• Excellent verbal and writing skills and demonstrated aptitude for problem solving
• Knowledgeable of the EPIC system Join a healthcare system where employee engagement is at an all-time high.

Pay

• $74,000-$105,500/Annual It all begins with you.
• Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure.

Benefits

• Here we foster a culture of respect, belonging, and inclusion.
• Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.