Deployment Technician

Join our Deployments team preparing and deploying client equipment onsite throughout the greater Des Moines area.

About dymin

Dymin Systems Dymin Systems is a managed service provider based in Urbandale, Iowa, delivering IT support, infrastructure, and security services to businesses across Central Iowa since 2001.

Responsibilities

• You’ll troubleshoot during installation and leave accurate records so our support team can maintain the environment.
• You Will Do Stage, transport, install, replace, and retrieve desktops, workstations, peripherals, printers, and approved network equipment.
• Perform workstation setup and validation, install network gear from approved plans, and coordinate server work with our Escalations team.
• Troubleshoot onsite, document equipment and networks with detailed photos and notes, update inventory, and provide a clear project handoff.
• You Will Bring Solid endpoint troubleshooting beyond first-line support, hands-on equipment skills, and professional client service.
• Careful documentation, safe equipment handling, and the judgment to pause or escalate when site conditions differ from the plan.
• Every Dymin Technical Role Works directly with clients and records all work in our service-management system.
• May participate in paid on-call coverage, based on business needs and readiness.
• Our Core Values Think creatively, don’t accept workarounds, offer solutions, identify inefficiencies, be proactive, and focus on what you CAN do.
• Love figuring out how things work, research, experiment, and continually improve.
• Question tradition, try new things, embrace mistakes as learning opportunities, and make decisions.
• Drive growth for yourself and others, adapt to change, and inspire and support your team.

Requirements

• Ability to lift and move equipment up to 50 pounds, and to stand, walk, reach, and bend during site work, with or without reasonable accommodation.
• Valid driver’s license and proof of auto insurance.
• How We Hire We evaluate candidates on demonstrated ability and judgment.
• Time in role, a degree, and certifications are not fixed requirements.
• Involves extended computer use, sitting, client calls, and written and verbal communication.
• Do what makes you proud, strive for justice, and always act in our clients’ best interests.
• Be accountable, take ownership, see tasks through to the end, and take initiative.

If you can show us the work, we want to talk.