Solutions Engineer

Meet the Team Join Cisco’s Internet and Mass-Scale Infrastructure (I&MI) team, a multifaceted group revolutionizing routing, optical, and automation solutions for the next generation of connectivity.

About Cisco

• We craft and deliver critical infrastructure platforms that power the largest global service providers, web-scale players, Enterprise, Public Sector customers and cloud operators.
• to enable businesses to thrive in a world of exponentially growing data, AI workloads, and seamless digital experiences.
• At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.
• We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
• These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
• Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.
• Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless.
• We work as a team, collaborating with empathy to make really big things happen on a global scale.
• Because our solutions are everywhere, our impact is everywhere.
• We are Cisco, and our power starts with you.

Responsibilities

• As a Specialist Systems Engineer within the I&MI team, you will serve as the primary technical authority for Service Provider Routing & Networking & will provide technical expertise and pre-sales support for Cisco's comprehensive portfolio including: • Service Provider Routing: Cisco 8000 Series Routers, Cisco ASR 9000 Series, Cisco NCS (Network Convergence System) Series • Optical Networking: Cisco NCS series DWDM line systems, Pluggables, Cisco Routed Optical Networking solutions, Acacia optics, 400G/800G optics • Network Automation & Controllers: Crosswork, Cisco NSO and PCA • AI Networking Solutions: Scalable fabrics for GPU-powered infrastructures
• Collaborate cross-functionally with Cisco’s I&MI Product Sales Specialists, Services, Engineering, and Account Managers, Account Solutions Engineers, Partner Account Managers and teams to align sales and partner strategies across all I&MI architectures. • Deliver compelling technical presentations, demonstrations, and proof-of-concepts to customers at all levels, including CXO • Design and architect end-to-end solutions for next-generation converged networks spanning Layer 0 to Layer 3 • Lead RFP/RFQ responses for optical and routing solutions in SP environments • Create and present ROI-based business case modeling to drive value-based selling • Act as a trusted technical advisor for strategic accounts to ensure alignment with customer objectives and industry trends Cisco • Good understanding of the service providers, web-scale players, Enterprise, Public Sector customers in Taiwan and Asia pacific region.

Requirements

• 8+ years of experience in Service Provider Routing, Optical, and Solution sales/engineering • Proven experience as a Systems Engineer or Solutions Architect in the telecommunications/networking industry • Experience engaging with key customers, understanding their unique needs, and applying industry best practices • Good understanding of the service providers, web-scale players, Public Sector and Enterprise customers in Taiwan and Asia pacific region
• Deep knowledge of Telecom networks, IP Networking, L2/L3 VPNs, SDN, Segment routing/v6, Optical Networking, 4G/5G networks • Understanding of optical networking space with experience in DCI, Metro, Core, and Subsea DWDM solutions • Understanding of Layer 3 technologies and management plane including MPLS, RSVP, SR, SDN, NMS • Hands-on optical design experience for Layer 0 and Layer 1 DWDM networks • Knowledge of IEEE standards for security and transport
• Excellent communication and presentation skills at CXO level and for large audiences/forums • Ability to explain complex technology benefits in easy-to-understand business language • Strong listening skills and ability to extract key customer issues • Ability to build senior executive relationships and position complex solutions • Demonstrated awareness of SP market trends and transitions • Project management and collaboration skills in multi-functional engineering environments • Fluent Chinese and English Desired Characteristics • Viewed as the "go-to" specialist for account teams on SP Routing and Optical technologies • Self-starter with entrepreneurial mindset • Ability to work in a highly matrixed, global organization • Strong technical documentation and solution architecture skills • Experience with customer use cases such as Service Provider routing & transport, Metro and Long-Haul optical networks, 5G transport, AI datacentre interconnect, peering and edge deployments • Passion for staying current with emerging technologies and industry trends Why Cisco?