Customer Service Administrator 1

As a Customer Service Administrator 1, you will be responsible for general clerical duties that assist in the operational function of the Service Center. Perform a variety of functions that may include a specialization or combination of activities in areas such as scanning, driver check-in, working in the Gate Office, cashier, or receptionist.

Responsibilities

• Use a scanning machine to ensure bills are properly loaded into the Company’s computer system for processing.
• Perform pick-up of bills in routing office and delivers to various locations on the dock.
• Aid the Linehaul Dispatch area, as needed, when associates are on vacation or are out sick.
• Receive drivers at gate and obtain information on driver’s name and freight that is on the trailers.
• A ssign drivers a number and assign appropriate place to unhook trailer.
• Direct visitors and truckers to various parts of the building or premises.
• Balance daily cash report and account for all bills and make and prepare all bank deposits and checks and verify all night deposits.
• Provide daily phone coverage for the Service Center by operating a switchboard console.
• Provide applicants with applications and collect them upon completion and welcomes visitors to the Service Center.

Requirements

• a High School Diploma or GED ; the ability to satisfactorily pass background check and alcohol and drug test ; 6 months of related experience and/or previous office experience ; strong customer relations skills to communicate effectively with internal and external customers ; the ability to manage multiple tasks with interruption ; computer skills ; and be familiar with Microsoft Office applications.
• We would prefer you to have previous experience with Customer Service, Microsoft Outlook, Microsoft Excel , and Multi-line phone systems.

Pay

$17.85 -$ 22.51 Per Hour (pay may vary based on location and experience) Work Shift Third Shift http://www.youtube.com/watch?v=xZc1A8aeshc