Shipping Associate

Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.

About Rural King

• About us Rural King is America’s Farm and Home Store, providing essentials to the communities we serve.
• With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 150 locations across 17 states and is constantly expanding .
• Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store.
• One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee .
• It's just one way we show our appreciation for their support.
• At Rural King, we value our associates and strive to create a positive, rewarding workplace.
• We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately.
• Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve.

Responsibilities

• Primary responsibilities encompass retrieving customer orders and efficiently packing and shipping them within specified timeframes.
• Deliver unwavering and consistent quality customer service, aiming to ensure each customer enjoys a successful and satisfying shopping experience.
• Offer a friendly and welcoming greeting to any customer within a ten-foot radius of your position.
• Develop a comprehensive understanding of all products and remain informed about the latest special offers.
• Proficiently navigate and utilize the HCL operating system to access and confirm the status of active customer orders.
• Carefully select all products based on the customer's order list, ensuring accuracy and satisfaction.
• Skillfully package, label, and prepare orders for shipment using external carriers, maintaining the integrity of each item.
• Assist with receiving activities during periods of low order activity.
• Demonstrate a solid understanding of safety protocols and employ best practices when handling materials.
• Operate company handhelds, forklift, pallet jack, ladder, and other retail equipment.
• Participate in cross-training for flexibility in various departments and responsibilities.
• Actively participate in learning initiatives offered such as training programs, workshops, and webinars.
• Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
• Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
• Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Requirements

• Supervisory Responsibilities None Qualifications Essential Qualities for Success Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
• Experience in managing multiple tasks and maintain a proactive and results-driven approach.
• Ability to prioritize activities based on urgency and importance, adapting schedules, and plans as necessary.
• Proven track record of consistently producing error-free work and meeting quality standards.
• Ability to work independently without supervision.
• Ability to access and use the in-store computer, scanning system, and wireless handheld unit.
• Able to navigate and access all facilities.
• Skill to effectively communicate verbally with others, both in-person and via electronic devices.

Benefits

• How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs
• Virtual doctor visits
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program 15% Associate Discount Dave Ramsey’s SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership Responsibilities What You’ll do The purpose of the Shipping Associate is to manage the daily operations of e-commerce orders at the store location.

Physical Requirements

• Ability to maintain a seated or standing position for extended durations. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently .
• Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Min Max