Intake Coordinator

Why Suncrest At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you!

Responsibilities

• Details Answers telephone inquiries and channels them appropriately
• Assists with tracking and processing referrals

Assist with audits and chart reviews as assigned

• Uploads documents to electronic medical records system Provides feedback on process and flow improvement
• Assists with scheduling goals of care and admission visits
• Work with sales team to receive incoming referral information
• Assists on weekends/holidays as needed

Requirements

• Other duties as assigned by Director of Intake Schedule: Tuesday-Saturday 8:30AM-5PM Qualifications Minimum of two years’ experience preferably in hospice or health care setting, or graduation from a one- or two-year college preferred
• Experience working with insurance
• Proficient with Microsoft applications including
• Word and Excel Strong time management and organization skills
• Strong ability to multi task and prioritize
• Excellent telephone and customer service skills

Preferred

• Proficient with medical terminology

Benefits

• Benefits $25-28/hour Benefits Package including

Medical, Dental, and Vision insurance

• Paid Time Off 401k plan with employer match and 100% vesting after 90 days of employment A culture with an emphasis on appreciating and valuing the team member
• The opportunity to be part of a rapidly growing national company, with possible position upgrades