Retail Sales Associate / Customer Service

If you’re looking for a job where you can positively change the lives of clients in a meaningful way, then look no further!

About Elements Massage

• Legal Disclaimer ©2023 Elements Therapeutic Massage, LLC (“ETM”).
• Each Elements Massage® studio is independently owned and operated.
• Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios.

Responsibilities

• Elements Massage is looking for someone who can create an exceptional massage experience for every client every time they enter our studio
• Being the first and final face of hospitality, whether on the phone or in the studio
• Informing all clients about the benefits of the Elements Wellness Program Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
• Working as a team with our Studio Manager and Massage Therapists to create an environment where clients are the center of the world

Requirements

• The right candidate must like talking, but more importantly, love listening to all new clients, established clients, and prospective clients
• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• Customer Service in a spa like or similar environment is preferred; creating a client experience that distinguishs their value with our attention and hospitality
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy to learn computer programs
• Driven to create the best work environment for our clients
• If working in a rewarding environment in a great massage studio sounds exciting, you should apply today!

Preferred

• Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.

Pay

• Pay $15-$17 per hour based on experience
• Bonuses based on monthly

Benefits

• Wellness Program sales
• Dental, Vision, Short Term Disability, Accidental Insurance Complimentary monthly massage

All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.