Lead Salon Coordinator

Overview *Weekend availability is a MUST* Hiring immediately for a Salon Coordinator in the beauty industry. Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it.

We're looking for a phenomoal front of house salon coordinator to provide excellent customer service to our clients and to help our shop team run seamlessly.

About Drybar Shops

• For us that’s blowouts.
• In fact, our tagline says it all: No cuts.

Responsibilities

• No color.
• Just blowouts.
• Ongoing training Lead Salon Coordinator Role & Qualifications: Manages lead outreach and contacts perspective members
• Works with Marketing/Social Media Manager on best demonstrated practices for lead conversion strategies
• Customer service oriented with a focus on member retention
• ❖ Lead client experience from check-in to check-out, ensuring
• Drybar standards areupheld.❖ Check clients in and out through Booker.❖ Maintain the highest degree of ethics when handling client payments and Stylisttips/commissions.❖ Troubleshoot any Booker issues and make changes to client profiles when needed.❖ Manage phones and ensure all voicemail messages are answered in a timely fashion.❖ Manage shop flow with guests and stylists schedules❖ Serve complimentary beverages to our clients ❖ Maintain shop cleanliness.❖ Restock retail displays and maintain display cleanliness.❖ Merchandising and inventory projects as assigned.❖ Provide exceptional service.❖ Maintain clear communication with shop management about overall shop operations.❖ Sell products, tools, gift cards, and memberships.❖ Maintain punctuality for all scheduled and picked-up shifts and come to work prepared.❖ Contribute to a positive shop atmosphere.❖ Attend any mandatory shop meetings.❖ Uphold Drybar’s 10 Core Values.❖ Side work and cleaning duties.❖ Other duties and projects as assigned.
• Legal Disclaimer ©2023 DB Franchise, LLC (“DBF”).
• Each Drybar® shop is independently owned and operated.
• Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops.
• All individuals hired by franchise owners’ shops are their employees, not those of DBF.
• Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.

Requirements

• Results oriented, metrics driven 1+ years of Sales experience preferred
• Basic computer skills
• Ability to multitask
• Must be outgoing, positive, cheerful, engaging, energetic, and resourceful

Strong verbal and written communications skills

• Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
• Must be an excellent organizer and problem solver with strong project management skills
• Must be able to work flexible days and hours; including nights, weekends, and holidays MindBody/Booker software experience a plus

Pay

Competitive compensation plan with potential to make between $12-$21/hour Range = base pay rate is a range of $12-$14 based on experience + commission

Benefits

• Free monthly services
• Membership sales commission
• Flexible Hours Discounts on all retail products
• Clear career path to grow as a professional