Retail Planner

About the role Our retail network is growing fast, and we're looking for a Retail Demand Planner to make sure the right products are in the right place at the right time.

About Wakuli

• Wakuli We are building the future of coffee.
• One that is seriously good for drinkers, farmers and the planet.

How?

• By working directly with farmer groups around the world.
• We set up transparent, traceable export lines, freshly roast ourselves and serve the coffee straight to customers.
• These short supply chains make sure we can always pay farmers a good price, while also investing in fully regenerative coffee production.
• You’ll find us in bars across the Netherlands, and online through our own platform.
• For customers, that means freshly roasted specialty coffee that’s easy to get, and just seriously delicious.
• We are building the future of coffee with a team of like-minded people from all over the world.
• And we’re looking for you.

Responsibilities

• You'll own demand planning across all retail and non-retail categories, balancing waste against out-of-stocks, and building planning processes that can keep pace with menu changes and several product launches every year.
• You'll be the link between data and people: turning numbers into forecasts, and forecasts into decisions that work on the shop floor.
• You will work in the S&OP team together with other planners and system specialists.
• This team takes care of planning and the ERP system, working closely with operations and finance.

What you'll do Demand planning and forecasting

• Own demand planning for the entire retail network across all CPG and non-CPG categories, with a clear focus on minimizing waste and out-of-stocks (OOS) Build, maintain, and continuously improve statistical forecasts at store and SKU level
• Integrate insights, promotions, events, and product launches from Marketing, Product, Operations, and other teams into the forecast model
• Monitor forecast accuracy, waste, and OOS KPIs, analyze root causes, and act on deviations
• Plan for seasonality, weather effects, local events, and store-specific patterns.
• Lead demand planning for at least four menu changes and multiple new product launches per year, including initial allocations, ramp-up, and phase-outs of discontinued items
• Set forecasts for new stores and new products where historical data is limited
• Make sure planning tools, processes, and ways of working scale as the network grows
• Identify opportunities to automate and improve planning processes
• Explore and implement AI and machine-learning tools in demand planning
• Document processes so planning stays consistent and transparent

Collaboration and communication

• Work closely with planning, store teams and the warehouse to translate forecasts into practical ordering and replenishment decisions
• Collect feedback from stores and incorporate on-the-ground knowledge into the plan
• Present forecasts, performance, and recommendations clearly to senior management and leadership
• Align with Purchasing and Supply Chain on volumes, lead times, and capacity
• you bring order to complexity and spot problems before they happen A builder: you enjoy improving and scaling processes, not just running them Hands-on and curious: you like visiting stores to understand what's behind the numbers, and you're eager to learn new tools and methods A team player: you build strong relationships across departments and take ownership of results
• you keep a cool head during launches, peaks, and unexpected changes

Requirements

• you base your analyses and decisions on data, but you also understand that not everything can be measured, and you know how to weigh non-quantifiable factors and the human element A clear communicator: you're equally comfortable presenting to leadership as you are talking with colleagues in the stores and warehouse, adjusting your message to your audience
• At least 2 years of experience in demand planning, forecasting, or supply chain.
• Experience in coffee chains, food & beverage retail and supermarkets is a strong plus
• Solid knowledge of statistics and forecasting methods (e.g. time series, moving averages, regression) Hands-on experience managing fresh or short shelf-life products, where waste and availability must be carefully balanced
• Advanced Excel skills; experience with SQL, Python, R, or BI tools (e.g. Power BI, Looker, Tableau) is a strong plus
• Experience planning promotions, product launches, and assortment changes A degree in Supply Chain, Business Analytics, Econometrics, Mathematics, or a related field, or equivalent practical experience is a strong plus
• Proficiency in English, Dutch is a plus

Preferred

• Experience with ERP systems is a plus
• experience integrating AI or machine learning into demand planning
• experience in a fast-growing or scale-up environment
• experience with Odoo What we offer

Pay

3500 € - 4500 € gross based on experience (based on full-time employment ) Hours : 36-40 per week

Benefits

• Work in a young, flexible, international, and entrepreneurial team
• Unlimited enjoyment of the best coffee
• Flexible working hours
• Opportunities for growth within the organization