XRD Application Scientist

We offer a wide range of technologies, including X-ray Diffraction (XRD), X-ray Fluorescence (XRF), 3D X-ray Microscopy (XRM), Optical Emission Spectroscopy (OES), Handheld Mobile Portable (HMP), X-ray Micro Analysers (XMA), Electron Microscope Analysers (EMA) and more.

Bruker AXS SE is now seeking an Application Scientist to support our portfolio of XRD systems in China. This is a high-impact, customer-facing role focused on providing high level of pre- and post-sales application-related technical expertise to resolve specific applications problems through consultation with customers during instrument investigation and training throughout the entire sales process.

About Bruker

• Bruker AXS SE is an entity with global presence, with headquarters located in Karlsruhe, Germany.
• The company specializes in developing and manufacturing instruments for structural and elemental analysis.
• Our solutions are used in materials research, life sciences, and quality control.
• Bruker AXS SE is known for its modular and flexible systems, which can be reconfigured or upgraded to meet changing requirements.

Responsibilities

• As a XRD Application Scientist, your responsibilities include but not limited to: Support pre- and after-sales XRD application activities.
• Act as the technical expert, advising Sales and customers on system performance, capabilities, and suitability during the purchasing process.
• Answer sales calls and presents technical aspects of products to potential customers and sales channels.
• Maintains familiarity with the specifications and operation of competing products through training and self-learning.
• Carries out customer’s on-site XRD application training, and office XRD training classes.
• Technical supports for customers through phone calls or emails.
• Perform sample analysis in collaboration with Sales and present measurement reports in a clear, professional manner.
• Develop application-related materials such as presentations, scientific posters, and reports.
• Support marketing activities, including meeting & Exhibition, workshop, seminar, webinar and other business development activities.

Requirements

• What do you need to be successful in this role?
• PhD degree in Material Science, Physics or related fields.
• 2-5 years XRD operational experience.
• PhD graduates are welcome to apply if they have experience working on XRD in their research topics.
• A positive team player, self-motivated with strong analytical and learning skills.
• Good spoken and written communication skills in both Mandarin and English.
• Demonstrated ability to train, mentor, and share knowledge effectively with fellow colleagues and customers.
• Willing to travel up to 50% and being able to engage with customers and teams from different cultures Good customer service mindset, capable of interacting with customers smoothly and confidently.