Dispatcher

Haley Mechanical is an Equal Opportunity Employer. We encourage applications from candidates of all backgrounds and experiences.

About Haley Mechanical

Monday – Friday | Full-Time Why Work With Us: Haley Mechanical’s leadership team combines the benefits of being a well-run local business with the tools and resources of a strong, growing organization.

We put our people first and are committed to their success and professional development.

Responsibilities

• Both our new and long-time customers rely on us to send only the best in the industry to resolve the critical issues affecting their homes.
• Receive emergency and non-emergency calls and document critical information as needed
• Knowledgeably prioritize calls based on urgency and importance
• Monitor field technicians to effectively manage schedules and optimize time utilization
• Schedule customer appointments using right tech/right call guidelines
• Perform accurate data entry to track calls, jobs, and customer information

Requirements

• Previous dispatching experience required
• Strong attention to detail and organizational skills
• Dependable, conscientious team player
• High standards for honesty, integrity, professionalism, and attitude
• Successful completion of pre-employment screening, including assessments, interviews, background checks, and drug screening

Preferred

• Home services industry experience and/or ServiceTitan experience strongly preferred

Pay

• $22.00 – $27.00 per hour
• Posted Min Pay Rate USD $22.00/Hr.
• Posted Max Pay Rate USD $27.00/Hr.

Benefits

• Health Coverage: Employer-paid medical, dental, and vision plan options
• Life, AD&D, and long-term disability included; optional short-term and gap coverage
• FSA and HSA contribution options
• 401(k) available upon hire with employer match; Traditional and Roth options
• Paid time off and paid holidays
• Paid parental leave
• Tuition reimbursement
• Ongoing training and professional development