Veterinary Receptionist - Warwick, RI
- Warwick, United States
- Mid Level
- Posted
Skills
Required
- veterinary or medical reception
- customer service
Preferred
- Process payments
- handle invoices
Who we are Warwick Animal Hospital is Hiring a Veterinary Receptionist!
About Vetcor
At Warwick Animal Hospital, we believe in a “better together” philosophy.
At Warwick Animal Hospital, you’ll have the opportunity to use your customer service strengths in a role that makes a meaningful difference for clients, patients, and your teammates.
Join Our Team!
If you’re a friendly, organized, and compassionate professional who loves helping both animals and people, Warwick Animal Hospital could be the place for you.
Bring your customer service skills, attention to detail, and ability to keep your cool when the front desk gets busy.
We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees.
Every team member enriches our diversity by bringing different perspectives and ways of understanding and engaging with the world.
That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.
Responsibilities
- Veterinary Receptionist Status: Full-Time Salary: Competitive and based on experience and skill set Schedule: 5 days per week.
- Are you friendly, organized, and able to keep things moving when the phones are ringing, appointments are arriving, and the day gets busy?
- Warwick Animal Hospital wants to meet you!
- We’re looking for a compassionate and dependable Veterinary Receptionist to be the welcoming face and calming voice our clients can count on.
- As one of the first points of contact—both in person and over the phone—you’ll play an important role in creating a positive experience for every client and patient who comes through our doors.
- We appreciate the different perspectives and strengths each team member brings to our practice and are looking for someone who wants to contribute to a supportive, collaborative veterinary team.
- Why Our Veterinary Receptionists Love Working Here Be part of a team that believes we’re better together Help create a welcoming experience for pets and the people who love them Work in a supportive, team-focused environment
Build meaningful relationships with veterinary clients
- Continue developing your skills through professional growth opportunities Work alongside teammates dedicated to exceptional client and patient care
- Bring your individual strengths and personality to a team that appreciates them What Our Veterinary Receptionists Do As a Veterinary Receptionist, you’ll help keep the front desk organized and ensure clients feel supported from their first phone call through the end of their visit.
- Warmly greet clients and check in patients
- Answer multi-line phones and schedule appointments efficiently
- Accurately enter and maintain client and patient information
Process payments and handle invoices
- Communicate clearly and compassionately with clients regarding services, policies, and their pets’ needs
- Maintain a clean and welcoming front desk and lobby area
Assist with administrative responsibilities
- Support the veterinary team as needed to help keep the day running smoothly What You’ll Bring We’re looking for someone who combines strong customer service skills with organization, dependability, and a genuine love for animals.
- The Extras You’ll Actually Feel Being a veterinary receptionist means being there for clients during everything from exciting new-puppy and new-kitten visits to stressful moments when they need a calm, helpful person on the other end of the phone.
Requirements
- Prior experience in a veterinary or medical reception setting
- Strong customer service and communication skills A dependable and detail-oriented approach
- The ability to multitask and stay organized under pressure A genuine love for animals and a desire to support the people who care for them Comfort working with computers and learning veterinary software systems
- Availability to work some evening and weekend shifts A professional and compassionate approach to client communication A collaborative attitude and willingness to support your teammates
Benefits
- Rotating AM/PM shifts and every other Saturday Benefits Highlights Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses.
- Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts.
- Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance.
- Six paid holidays, an Employee Assistance Program, and an employee discount program.
Do You Love Animals and People?
- Your skills, perspective, and contributions matter, and you’ll have opportunities to continue learning and growing as part of the team.
- You Can’t Beat Benefit eligibility may vary based on full-time or part-time status.
- Benefits designated as full-time only are subject to eligibility requirements.
- A flexible approach to compensation that reflects your skill set and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program
- Benefits Health insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service).
- In states with paid family leave programs, this benefit does not apply.
- Sick Time / Paid Time Off Free or discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities
Continuing education allowance
- Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program
- We’ll provide a supportive team environment where you can continue learning, growing, and making a difference.
- We can’t wait to welcome our next Veterinary Receptionist to the team.
- Apply today!
- Diversity, equity, inclusion, and belonging are core values at Warwick Animal Hospital and Vetcor.
You’ll also join a workplace built around a simple idea: better together.
