Compensation & Benefit - Eng - Penang
Teleperformance
- MY-Pulau Pinang-Georgetown
- 3+ years
- Posted
This job is closed: the employer no longer lists it.
Skills
Required
- BPO industry
- Microsoft Office
- Excel
- Word
- PowerPoint
- SOPs
- HR systems
Preferred
- Manage HR Helpdesk enquiries
- HR Data Management
- HR digitalisation
Responsibilities
- Compensation & Benefits Administration Support the administration, review, and maintenance of compensation and benefits programmes.
- Assist in developing and implementing compensation policies, salary structures, and market benchmarking exercises.
- Support annual compensation activities, including salary reviews, bonus administration, and benefits renewals.
- Operations Provide day-to-day operational support for employee benefits.
- Coordinate with external benefits vendors and service providers to ensure smooth administration and service delivery.
- HR Helpdesk & Employee Support Manage HR Helpdesk enquiries and respond to employee queries relating to compensation, benefits, HR policies, and HR processes.
- Ensure employee enquiries are handled accurately and within agreed service levels.
- HR Data Management Maintain accurate and timely employee records and HR data within relevant HR systems.
- Ensure proper documentation and adherence to data confidentiality requirements.
- Reporting & Documentation Prepare compensation and benefits reports, dashboards, and documentation for management review and audit purposes.
- Collaboration Work closely with Payroll, HR Business Partners, and other internal stakeholders to support smooth and effective HR operations.
- Compliance & Governance Ensure compensation and benefits processes comply with applicable statutory requirements and internal HR policies.
- Improvement & HR Projects Contribute to HR digitalisation and continuous improvement initiatives to enhance HR Helpdesk and C&B operational efficiency.
- Support local, regional, and global HR projects and initiatives as required.
Requirements
- Diploma or Degree in Human Resources, Business Administration, Psychology , or a related discipline.
- 3–5 years of relevant experience in Compensation & Benefits, HR Operations, or related HR functions.
- BPO industry experience will be an added advantage.
- Strong proficiency in Microsoft Office , particularly Excel, Word, and PowerPoint.
- Knowledge of the Malaysian Employment Act is advantageous.
- Good understanding of HR policies, SOPs, and HR systems.
- Experience in employee data management with strong attention to confidentiality.
- Fluent in English ; Mandarin-speaker as additional languages will be an advantage.
- Possess own transportation for occasional travel between company sites(Georgetown & Bayan Lepas), where required.