Administrative Assistant

About CCMSI

Your Career With Purpose at CCMSI At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.

We don’t just process claims—we support people.

As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations.

We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

Lead with transparency We build trust by being open and listening intently in every interaction.

Perform with integrity We choose the right path, even when it is hard.

Chase excellence We set the bar high and measure our success.

What gets measured gets done.

Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.

Win together Our greatest victories come when our clients succeed.

We don’t just work together—we grow together.

If that sounds like your kind of workplace, we’d love to meet you. #EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #CCMSICareers #ESOP #IND456 #LI-InOffice #ColoradoJobs #AdministrativeAssistant #GreenwoodVillageJobs

Responsibilities

• As a Administrative Assistant , you'll play a crucial role in supporting claim personnel through various clerical duties, ensuring the quality of claim service aligns with CCMSI's standards.
• Responsibilities Match mail for assigned accounts.
• Follow up on bills.
• File claim mail and related documents.
• Set up designated claim files and complete all set up instructions, as requested.
• Back-Up for Receptionist Summarize correspondence and medical records in the claim log notes as wells as file it in the appropriate claim, as directed by claim staff.
• Photocopy claim documents, as needed.
• Return provider calls or other calls, as directed.
• Provide support to claim staff on client specific teams.
• Compliance with service commitments as established by the team.

Requirements

• The ideal candidate possesses excellent communication skills, is a self-starter with strong organizational abilities, can coordinate and prioritize effectively, and is proficient in using Microsoft Office program.
• This role demands reliability, discretion, and the ability to work both independently and as part of a dynamic team in a changing environment.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skills, and/or abilities required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Excellent oral and written communication skills.
• Individual must be a self-starter with strong organizational abilities.
• Ability to coordinate and prioritize required.
• Ability to operate general office equipment and perform clerical duties.
• Flexibility, initiative, and the ability to work with a minimum of direct supervision a must.
• Discretion and confidentiality required.
• Ability to work as a team member in a rapidly changing environment.
• Reliable, predictable attendance within client service hours for the performance of this position.
• Responsive to internal and external client needs.
• Ability to clearly communicate verbally and/or in writing both internally and externally.
• How We Measure Success At CCMSI, great adjusters stand out through ownership, accuracy, and impact.
• Quality claim handling – thorough investigations, strong documentation, well-supported decisions
• Compliance & audit performance – adherence to jurisdictional and client standards
• Timeliness & accuracy – purposeful file movement and dependable execution

Client partnership – proactive communication and strong follow-through

• Professional judgment – owning outcomes and solving problems with integrity
• CCMSI does not provide visa sponsorship for this position.

Preferred

• Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.

Pay

• & Compliance The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws.
• Actual compensation will be based on qualifications, experience, geographic location, and internal equity.
• This role may also qualify for bonuses or additional forms of pay.
• CCMSI posts internal career opportunities in compliance with applicable state and local promotion transparency laws.

Benefits

• Enjoy a competitive hourly rate, comprehensive benefits, and the opportunity for career development within our organization.
• Why You’ll Love Working Here 4 weeks ( Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
• Medical, Dental, Vision, Life, and Disability Insurance Retirement plans : 401(k) and Employee Stock Ownership Plan (ESOP) Career growth : Internal training and advancement opportunities

A supportive, team-based work environment

• CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance.
• Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.

Overview Administrative Assistant Location

Greenwood Village, CO Schedule: 8:00 am-4:30 pm MST Salary Range: $21 - 24 / hour

This position is an In-Office position with zero opportunities to work hybrid or remote.

Cultural alignment – believing every claim represents a real person and acting accordingly This is where we shine, and we hire adjusters who want to shine with us.

ADA Accommodations

CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.

Equal Opportunity Employer

CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws. Our Core Values At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves.