Finance Analyst – Collections

We are looking for a Finance Analyst – Collections to join our Finance team. The resource will be responsible for overseeing the collection process on the Italian customer portfolio, reducing the overdue and average collection times (DSO) through a structured reminder activity and constant coordination between customers, commercial function and customer service.

In addition, the position provides operational support in basic controlling activities, credit management reporting, and month-end closing processes.

Responsibilities

• Mission Manage the collections process for the Italian customer portfolio, reducing overdue receivables and average collection times through a structured and documented follow-up process.
• The role serves as the main point of contact between customers, the Sales function, and Customer Service to resolve disputes that may delay payments.
• Main responsibilities Collaborate with Sales and Customer Service teams to resolve disputes and customer claims.Contribute to process improvement initiatives and the standardization of back-office procedures.Manage administrative tasks related to electronic invoicing and the handling of related error notifications.
• Systematically track collection actions and payment commitments, ensuring full traceability for each customer account.
• Prepare credit management reports, including aging reports, DSO, overdue balances, and commentary on key outstanding positions.
• Perform basic controlling tasks, including cash flow monitoring and weekly cash collection forecasting.
• Prepare data for output VAT reporting and reconcile VAT registers with accounting records.
• Support the RTR team during the monthly accounts receivable closing process, including open items, bad debt provisions, and cash receipt cut-off activities.
• Manage collection activities for Italian customers exclusively, including payment reminders, overdue monitoring, and customer contact via phone and email.

Requirements

• Requirements High level of accuracy, autonomy, and ability to manage priorities within a large customer portfolio.Availability to work part-time (20 hours per week).High level of English (written and spoken) is required.
• Minimum of 2 years of previous experience in collections and/or credit management.
• Advanced Excel skills.
• Strong teamwork orientation, with daily interaction and coordination with Sales and Customer Service teams.
• Good communication and negotiation skills in customer-facing interactions.
• Native-level Italian language skills.

Preferred

• Experience working in shared service centers or centralized back-office organizations.
• Knowledge of SAP, particularly the FI module and Order-to-Cash processes (strong advantage).
• Experience in industrial/manufacturing environments.
• Knowledge of Italian regulations related to electronic invoicing and VAT compliance.