Product Advisor

Do you love music, technology and creating unforgettable customer experiences? This is your opportunity to represent KEF, a globally renowned British audio brand celebrated for engineering excellence and industry-leading sound quality. Working within the iconic John Lewis Oxford Street store, you'll become the face of the brand, engaging customers through live product demonstrations and helping them experience the difference that premium audio can make.

About Avidity

If you're ready to deliver an exceptional customer experience and be a true ambassador for leading tech products, apply NOW!

Responsibilities

• From introducing customers to their new favourite speaker to showcasing immersive home entertainment solutions, you'll turn curiosity into excitement and deliver experiences that leave a lasting impression.
• Receive top-notch product training from industry experts, equipping you with the knowledge needed to excel in this role.
• All you bring is passion for customers, your natural flair and a love for gadgets and technology.
• Reporting is a key aspect, and you'll be responsible for daily and accurate reporting during campaigns, as well as active participation in social media groups to share successes and customer satisfaction.
• Engage and excite customers through product demonstrations.
• Drive in-store sales and boost product awareness.
• Provide outstanding customer experiences.
• Maintain daily and accurate reporting.
• Contribute to social media groups to share successes and customer satisfaction.

Requirements

• Passion for technology and innovation.
• Excellent communication and presentation skills.
• Ability to learn and explain complex technological concepts.

Preferred

• Previous retail or sales experience is a plus.

Pay

£10,800 per annum (pro rata) plus a end of fixed term contract performance related bonus.

Benefits

But wait, the perks?

• Get ready to be part of a team that champions your success: Embrace diversity & inclusivity in a workplace that celebrates differences.
• Dive into our Employee 'Perks' Portal for endless discounts and benefits.
• Fuel your growth with our 'Byte' e-learning platform.
• Access 24/7 support for Physical, Mental & Financial well-being.
• Revel in a supportive company culture & grab hold of fantastic career prospects across Avidity Group.

Overview KEF Product Advisor Location

John Lewis, Oxford Street store

Contract type

Fixed term contract until the 24th of December 2026 with the potential to extend into similar roles

Job Type

Weekends (Saturdays and Sundays), 16 hours per week