Assistant Community Manager

Responsibilities

• Cultivate resident satisfaction by addressing issues with care and urgency, making every resident feel heard and valued.
• Plan and execute engaging community events that foster a sense of belonging and make Havenpark more than just a place to live.
• Skillfully handle resident concerns, knowing when to resolve them independently and when to involve the Community Manager for support.

Financial Operations & Collections

• Prepare bills and statements for approval and ensure all rent is collected on time, maintaining the community's financial integrity.
• Complete all necessary legal action and notices in strict compliance with State and Fair Housing Standards, protecting both the resident and the company.

Sales & Leasing Support

• Assist the Community Manager and Sales team to ensure all homes are ready for new residents and that move-ins are seamless and exciting.
• Help with the preparation and coordination of documents for new move-ins and lease renewals, ensuring accuracy and efficiency.
• Maintenance Coordination

Keep Things Running

Manage work orders to ensure all rental maintenance requests are completed within 48 hours, guaranteeing resident comfort and satisfaction.

You are an Empathetic Leader

You can de-escalate a tough conversation with grace and make people feel understood.

You are an Organization Pro

You juggle multiple tasks with ease and nothing falls through the cracks.

You are Proactive

You don't wait for problems to happen; you anticipate needs and act accordingly.

You are a Team Player

You thrive on supporting your Community Manager and collaborating with the sales and maintenance teams to achieve shared goals.

Qualifications & Requirements

High school diploma or GED required.

A minimum of 1 year of experience in property management is required.

Exceptional interpersonal and communication skills.

Strong organizational and time-management abilities.

Proficiency with computers and standard office software.

Ability to sit for long periods using office equipment, as well as walk the community and lift supplies as needed.

Annual or semi-annual travel may be required for this role.

We offer our employees a golden work experience, including a competitive salary, comprehensive health benefits, generous PTO, paid holidays, a 401(k) with a 6% company match, and above all, infinite opportunities to learn, develop, and sharpen their skills. Come be a part of a company that knows what it means to succeed as a team.

It is our policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability, or veteran status.

Havenpark Communities is aware of fraudulent recruiting communications impersonating our company. Havenpark does not make hiring decisions through informal or text-only communication. Havenpark will never ask candidates to provide payment, purchase items, deposit checks, or share sensitive financial information as part of the hiring process. If you believe you have been contacted fraudulently, please report it to [email protected]