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Operations Manager (Pod Lead) - Remote (PH)

RocketAMS

Responsibilities

  • Run the pod’s weekly routine: 1:1s, stand-ups, and team meetings
  • Coach your team through weekly 1:1s and clear, honest feedback
  • Run performance conversations, and raise issues early with evidence
  • Check client work for quality before it goes out
  • Plan team workload, review timesheets, and arrange leave cover
  • Train new Account Specialists from start to finish

Manage one to two client accounts yourself

  • Days 31 to 60, support: check your pod’s work, answer team questions, run stand-ups, and co-run 1:1s
  • Days 61 to 90, lead: run the pod’s weekly routine and 1:1s on your own, and lead your first performance conversation with support

Requirements

  • Experience managing a team, ideally a remote team
  • Proof you’ve grown or improved a team, process, or function
  • Experience running performance conversations
  • A coaching style that’s supportive but firm. You can tell when someone needs training and when they need to put in more effort, and you act on both
  • Strong attention to detail and quality
  • You learn new things quickly
  • Strong written and spoken English
  • Experience managing a team, ideally a remote team
  • Proof you’ve grown or improved a team, process, or function
  • Experience running performance conversations
  • A coaching style that’s supportive but firm. You can tell when someone needs training and when they need to put in more effort, and you act on both
  • Strong attention to detail and quality
  • You learn new things quickly
  • Strong written and spoken English
  • Available to work 07:00 to 16:00 Manila time, full-time

Preferred

  • Amazon Seller Central or Vendor Central experience
  • E-commerce or agency experience

Operations Manager (Pod Lead) - Remote (PH)

  • RocketAMS · Philippines (Remote) · Full-time · Posted 2026-10-19
  • Salary: AUD 1,200–1,250

About RocketAMS

RocketAMS is an Australian e-commerce agency started by former Amazon team members. We help brands grow on Amazon. Our team works fully remote across Australia and the Philippines.

About the role

You’ll lead a small team (a “pod”) of Account Specialists who manage our clients’ Amazon accounts. Your job is to help them do their best work: coaching, giving feedback, checking quality, and keeping the pod running smoothly.

You bring the leadership skills. We’ll teach you Amazon.

What you’ll do

Your first 90 days

Days 1 to 30, learn: learn Amazon basics and how we work. Shadow a Pod Lead for a full week and take on your first client account

What we’re looking for

Available to work 07:00 to 16:00 Manila time

Pay and growth

AUD 1,250 a month to start

  • Rises to AUD 1,350 a month once you’re signed off as Pod Lead (usually within six months)
  • Fully remote, with structured training and a clear path to Pod Lead

Our hiring process

  • Application review
  • Screening call

Interview

Trial task (for example, planning a pod’s week and a role-play performance conversation)

Final interview

[](https://apply.workable.com/j/C58B337FA4/)

Must have

Reliable internet and a quiet place to work from home _\[confirm\]_

Benefits

  • Paid Time Off
  • Work From Home
  • Training & Development
  • Private Health Insurance After 12 Months
  • Day Shift - 7am to 4pm PH Time

Apply

[Apply at RocketAMS](https://apply.workable.com/rocketams/j/FB172BA04E/apply)