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Salesforce Engineer

Konovo

Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights.

Konovo provides healthcare organisations with access to over 2 million healthcare professionals and patients—the largest network of its kind globally. With a workforce of over 300 employees across 5 countries: India,

Bosnia and Herzegovina, the United Kingdom, Mexico,

and the United States, we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms.

We are a well established but fast-growing business- powered by innovation, data, and technology. Konovo’s capabilities are delivered through our cloud-based platform, enabling customers to collect data from healthcare professionals and patients and transform it into actionable insights using cutting-edge AI in conjunction with proven market research tools and techniques.

Our Whitefield-based India team is our innovation hub and foundation for scaling product and technology globally. It also is our center of excellence for building scalable platforms, AI-enabled capabilities, and next‑generation healthcare technology.

As a Salesforce Engineer at Konovo, you will have the opportunity to design and implement the data layer that drives value for our global stakeholders across Konovo, as you simultaneously surface insights that benefit our customers. J oin us as a Salesforce Engineer and play a key role in shaping cutting-edge solutions, mentoring others, and driving innovative product capabilities at Konovo!

Responsibilities

  • Design, develop, and implement
  • custom Salesforce solutions
  • to optimize our project management platform.
  • Work closely with business stakeholders to
  • gather requirements
  • and translate them into scalable Salesforce implementations.
  • Develop and maintain
  • Apex classes, Triggers, Visualforce pages, and Lightning Web components (LWC)
  • Integrate Salesforce with
  • Third-party applications, APIs, and internal systems
  • Implement and optimize
  • Salesforce workflows, automation, Reports and Dashboards
  • to improve operational efficiency.
  • Ensure
  • Data integrity, Security, and Compliance
  • within the Salesforce environment.
  • Collaborate with global c
  • ross-functional teams, including product managers, data scientists, and engineers, to align Salesforce functionality with business goals.
  • Stay updated on the latest
  • Salesforce trends, Releases, and Best practices
  • to enhance platform capabilities.

Requirements

  • Strong experience designing, building, and integrating RESTful APIs, with a solid understanding of API best practices, security, and performance patterns
  • Solid understanding of databases (SQL/NoSQL), messaging systems, and API design
  • Familiarity with cloud platforms such as AWS, Azure, or GCP
  • Strong foundation in data structures, algorithms, and system design
  • Comfortable working in Agile environments and collaborating across product and engineering teams
  • Ability to communicate complex technical topics clearly - both written and verbal
  • High ownership mindset with disciplined follow-through and a bias toward action
  • Proficiency in
  • Apex classes and triggers
  • Visualforce pages
  • Lightning Web Components (LWC)
  • Aura Components
  • Proficiency in

What We’re Looking For

  • 5+ years of experience in Development and Administration of Salesforce’s Sales Cloud or Service Cloud Functionality.
  • Experience designing and scaling distributed systems, microservices, or cloud-native architectures
  • Relevant certifications Salesforce certified Admin and PD1(Preferably), PD2 and Platform App Builder (great to have).
  • Experience working with platform or internal enablement teams is a plus
  • Curiosity and openness to AI-enhanced engineering workflows, tooling, and delivery models and exposure to using AI for development
  • Adaptability to thrive in a fast-changing environment while navigating challenges collaboratively
  • Bachelor’s degree/Post graduation is preferably in Computer Science like B.E/B.Tech, MCA or equivalent discipline.
  • Knowledge/Experience of Workato is an advantage.

Technical Skills

and

SOQL

  • SOSL and Data Loader for data loading activities.
  • In-depth understanding of the Salesforce data model, including objects, fields, relationships (master-detail, lookup, and junction).
  • Proficiency with Salesforce's declarative tools like

Flows

  • Validation Rules, Workflow rules for non-programmatic customization.
  • Experience with integrating Salesforce with external systems using

SOAP

  • APIs,
  • Bulk API, and
  • Platform Events

Understanding of

Salesforce security model, including profiles, permission sets, roles, sharing rules, and field-level security, Reports and Dashboards.

Experience with

  • Lightning App Builder to customize the layout of Salesforce Lightning pages and create custom apps using components.
  • Proficiency in
  • Change Sets

Gearset, and

Salesforce CLI for moving metadata between Salesforce environments (development, testing, production).

Identifying and resolving

Performance bottlenecks, optimizing queries, and ensuring scalability of Salesforce applications.

Expert in

Technical documentation of the project.

Efficient Sandbox management like

Refresh and post refresh activities.

Knowledge of

Advanced currency management is preferred.

Knowledge of

Hubspot, Conga composer, Highspot, AutoFx is preferred.