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Loan Officer Assistant

Distro

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Loan Officer Assistant — Northgate Mortgage LLC

Location: Farmington Hills, MI

Nearby areas: Novi, Livonia, Southfield, West Bloomfield, Commerce Township, Farmington, Northville, Plymouth, Canton, Dearborn, Royal Oak, Troy, Birmingham, Warren, Sterling Heights, Detroit, Waterford, Auburn Hills, Rochester Hills, Madison Heights

Compensation: Commission-Only

No guaranteed hourly wage or base salary

  • Earnings tied to loan activity, assigned production, and/or closed transactions
  • Strong earning potential for high-performing team members
  • Opportunity to grow into Licensed Loan Officer roles

About Northgate Mortgage

Full range of residential and commercial financing solutions including Conventional, FHA, VA, Refinancing, Cash-Out Refinancing, Reverse Mortgages, Construction Loans, and Investment Property Financing

Focus on personalized borrower support from application through closing

Role Summary:

Key Responsibilities:

Learn mortgage products, company systems, and compliance requirements

Required Qualifications:

Excellent phone presence

Strong organizational and multitasking abilities

Ability to manage multiple borrower files simultaneously

Detail-oriented with high accuracy

Comfortable making inbound and outbound calls

Experience collecting documents and tracking follow-ups

Strong customer service mindset

Ability to maintain confidentiality of financial information

Comfortable working in a fast-paced production environment

  • Willingness to learn mortgage products, compliance guidelines, and internal systems
  • Comfortable working in a commission-only compensation structure
  • Reliable, motivated, and highly accountable
  • Preferred Experience:
  • Administrative support experience

Sales support experience

  • Mortgage, banking, lending, real estate, or financial services experience
  • Benefits (Available After 90 Days — Eligible Employees):
  • Health Insurance
  • 401(k)
  • In-House Mortgage Training
  • Loan Product Education
  • Systems & Software Training
  • Potential Company-Sponsored Licensing Education
  • Potential Company-Paid MLO Licensing Support
  • Career advancement path to Licensed Loan Officer

How to Apply

  • [Include application instructions or contact details here if available]
  • #HireFinder

Responsibilities

  • Support mortgage origination by coordinating borrower communication, collecting required documents, managing loan files, tracking follow-ups, and assisting loan officers throughout the loan lifecycle
  • Support Loan Officers throughout the mortgage process
  • Communicate with borrowers regarding documentation requirements
  • Collect and organize loan-related documentation
  • Track borrower follow-ups and outstanding conditions
  • Manage multiple active loan files simultaneously
  • Handle inbound and outbound customer calls
  • Maintain detailed and accurate records
  • Assist with loan application setup and file organization
  • Coordinate with borrowers, processors, and internal teams
  • Ensure timely document collection and submission
  • Maintain confidentiality of borrower financial information

Requirements

  • Strong verbal and written communication skills
  • 1+ years of customer service experience