Network Technician 2

Responsibilities

• Network Deployment & Upgrades: Implement, assemble, and activate full CMTS systems and Adtran multi-vendor GPON systems, executing planned designs, system upgrades, and maintenance work.
• Run advanced debug and access tools to diagnose complex issues, resolving performance bottlenecks and software bugs efficiently.
• Work closely with vendor engineers and TAC leaders to accelerate escalations, and articulate complex technical problems clearly to management, internal departments, and commercial customers.
• Develop analysis methods and tools to determine network augments and design architecture improvements.
• Maintain network availability through a flexible schedule, including a rotating weekly on-call schedule for after-hours high-level support; light travel.

Requirements

• Proficient in DWDM transport, CMTS, GPON Platforms, MPLS, and Routing.
• Solid application of IP and RF networking principles (including DOCSIS, OFDM, OFDMA, and Mid/High Split concepts).
• Highly analytical with proven capability to troubleshoot technical issues swiftly.
• Strong verbal and written communication skills.
• Self-motivated with the ability to work both independently and collaboratively.

Position Summary

We are seeking an experienced and analytical Network Technician 2 to join our operations team. In this role, you will implement, assemble, and activate full CMTS systems and multi-vendor GPON platforms. You will utilize advanced debugging tools to diagnose complex issues, collaborate directly with vendor engineers and TAC leaders to resolve performance bottlenecks, and develop tools to improve architecture and network design.

Position Requirements

Experience: 5+ years of operational and/or similar technical industry experience.

Education

Associate's Degree and/or equivalent technical education.

Professional Skills

Highly organized with high attention to detail.

Preferred Certifications & Training

NCTI: Understanding Reverse Networks SCTE: DOCSIS Fundamentals On-the-Job/Vendor Training: GPON Fundamentals, CCNA Who We Are The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions. Armstrong is an Equal Opportunity Employer.