IT Support Intern

Responsibilities

\- Provide daily IT support for computers, software, networks, printers, office equipment, user accounts, and IT assets.
\- Support staff onboarding/offboarding, equipment setup, recovery, and basic user training.
Biometric Device & Site Support
\- Support biometric devices at client sites such as hotels, malls, hospitals, and other locations.

\- Support applications and systems, including troubleshooting, request tracking, escalation, patches, fixes, and upgrades.
\- Support robot mapping, setup, testing, and client-side demonstrations for cleaning robot projects.
2\. Secondary Responsibilities: Cybersecurity, Requirements, Documentation & Training Cybersecurity & Audit Support
\- Assist with basic cybersecurity checks, backup reviews, patching, security logs, and VPN/firewall support.
\- Support penetration testing and audit activities, including evidence preparation and remediation follow-up.
Requirements, Testing & Documentation
\- Assist with requirements gathering, testing, user guides, technical documentation, and training materials.

\- Basic IT support knowledge, including Windows, networking, printers, mobile devices, and common troubleshooting.

Fuku · Singapore, Singapore · Full-time · Posted 2026-10-13

\- Diploma in IT or a related field.
\- Good communication, problem-solving, and time management skills.
\- Able to work independently and as part of a team.
\- Willing to travel islandwide for client-site support, setup, troubleshooting, and deployment when required.
\- Bilingual in English and Mandarin to support communication with China counterparts and diverse users.

[Apply at Fuku](https://apply.workable.com/fuku/j/E7EC403D4E/apply)