Sales Development Associate - Apprenticeship

About the Program

The Eptura Apprenticeship Program is designed to provide recent graduates and early-career professionals with meaningful, hands-on experience within a global SaaS organization. Throughout this 12-month program, apprentices will receive mentoring, structured learning opportunities, and exposure to commercial operations and sales processes.

Eligibility

To be considered for this apprenticeship, candidates must

• Have completed a Bachelor's degree within the past two years, OR
• Be in the final year of their degree program and eligible for apprenticeship participation
• Have no more than two years of professional work experience
• Be legally eligible to participate in an apprenticeship program in India

Shape the Future of Work with Eptura

At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe.

Responsibilities

• Respond to inbound inquiries from prospective customers and partners
• Conduct qualification activities via email, phone, WhatsApp and LinkedIn
• Gather key customer information including business need, urgency, buying process, and stakeholder contacts
• Schedule and send reminders for discovery meetings for Account Executives
• Update and maintain lead, account and contact information in Salesforce
• Ensure leads, with clear handover notes, are routed accurately and promptly
• Conduct identified outbound outreach via email, WhatsApp and LinkedIn
• Track outreach activities and follow-up actions
• Partner with Marketing and Sales to improve lead quality and conversion processes
• Participate in apprenticeship learning and development activities
• Maintain a professional customer experience throughout every interaction

Preferred

• Degree in Business, Marketing, Communications, Commerce, Economics, or related discipline
• Strong written and verbal English communication skills
• Customer-focused mindset
• Strong organizational skills
• Interest in technology and SaaS solutions
• Desire to build a career in sales or commercial functions

Role Overview

• The Sales Development Associate serves as the first point of contact for prospective customers who express interest in Eptura solutions.
• Working alongside the APAC sales team, this individual qualifies inbound inquiries, gathers basic business requirements, updates Salesforce records, and schedules meetings for Account Executives.
• This position is ideal for someone interested in developing a long-term career in SaaS sales, business development, customer success, or commercial operations.

About You

• Modern SaaS sales methodologies
• Lead qualification and prospecting
• Salesforce CRM administration
• Customer communication skills
• Account Executive partnership
• Pipeline management
• Marketing and sales alignment

Benefits

• Monthly stipend
• Health Insurance fully paid – Self
• 13 Public Holidays

Hyrid working policy

• Exposure to the latest trends and technologies in the SaaS industry.
• Mentorship from global experienced professionals in the sales, renewals and customer success fields.
• Potential for career advancement based on performance and dedication.

Eptura Information

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At Eptura, we believe strong teams are built through collaboration, flexibility, and a range of perspectives grounded in skill and experience. We strive to create an environment where people can do their best work, contribute meaningfully, and grow alongside our business.