Commercial Operations Analyst
- Mumbai, India
- Hybrid
- Senior Level
- Posted
About Coface
At Coface we make trade happen everyday
Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.
With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.
Joining Coface means being part of a close-knit international organization, where your ideas matter.
We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.
Shape the future of trade with us.
Join our Happeners!
Responsibilities
- Support sales team and regional leaders to manage operations aspects of commercial team.
- This includes ensuring CRM hygeine, providing sales KPI reports, attainment and commission calculations, providing/consolidating forecasts and supporting day to day commercial operations.
- Work with the sales team to ensure CRM system discipline and hygeine is maintained
- Provide reports, dashboards and statistics on KPIs for commercial team – including new business team and existing business team
- Work with Group commercial operations and regional finance team to ensure that the KPIs and metrics provided are following definitions and guidelines
- Calculate quarterly attainment for sales team and assist in commission calculation and payouts
- Assist in preparing materials for various reporting calls to regional and Group management
- Work with commercial team across APR and with country leaders to provide accurate monthly forecast with call outs in month on any material changes
- Manage contract repository, contract templates, contract deviations and align legal review amendment requests with legal counsel
- Provide observations to regional commercial managment on anomalies or early warnings on any trends defying the planned trajectory
- Assist in budgeting and landing estimate exercises througout the year
Requirements
- Degree/Diploma in a relevant discipline. 2-3 years of experience in commercial operations, sales support Good with numbers, data. Excel expertise and experience in visualization tool.
Benefits
- Hybrid working model after the first month Great place to work: central and modern office Opportunities to learn: budget every year for training, languages platform, e-learning platform, dedicated development program… Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field Health care
