Junk Removal and Customer Service

Ready to build a high-energy career where every day is different? Join our

Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people

Junk Removal and Customer Service

1-800-GOT-JUNK?

Location: West Valley City, UT

Job Type: Full-Time

Pay: $20-$23/hr (Profit Share + Tips + 12/hr)

Are you looking for an active, hands-on job where no two days are the same? Do you want to get paid to be active and talk to people? How about a job with room to advance and build new skills? Join our 1-800-GOT-JUNK? Salt Lake City team as a Customer Experience Lead where you’ll have fun while making a difference in the lives of our customers every day!

We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK? is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations.

We're hiring ambitious, outgoing, and dynamic individuals who are committed to providing exceptional customer experiences.

Responsibilities

• Create WOW moments through outstanding customer service
• Lead pricing conversations, close on-site sales, and deliver clear estimates
• Remove junk safely from homes and businesses
• Drive, navigate, and operate box trucks (training provided)
• Lift, carry, load, and maneuver items up to 75+ lbs

Requirements

• A passion for sales and a knack for exceeding customer expectations.
• People Focused: Reliable and hardworking, positively contributing to our team culture.
• Strong Communicator: Excellent problem-solving skills and organizational abilities.

Sales-Driven

• : Friendly and personable, dedicated to delivering outstanding service.
• Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
• Dependable

Role Overview

• As a Customer Experience Lead, you’ll bring energy, professionalism, and salesmanship to every job.
• Represent our brand with integrity, professionalism, and a sharp appearance

Professional Growth

• Our team members grow fast. Advancement pathways include:
• Certified Sales Lead
• People Development Lead
• Operations Lead
• Senior Sales
• Director of People Development
• Director of Operations

General Manager

We promote from within whenever possible!

Pay Range

• Average $22/hr Total Compensation
• Base hourly rate
• Tips
• Uncapped profit share & performance incentives
• Overtime

Schedule

• Full-time: 4–5 shifts per week
• 1 mandatory weekend shift

3–4 weekday shifts

• Shifts run 8–10 hours and typically begin at 7am or 12pm depending on business needs
• Must maintain availability for 4 weekdays + 1 weekend day every week

Company-Wide Standards (Required for All Roles)

DOT Medical Certification

• A valid DOT Medical Card is required for driving commercial vehicles.
• We’ll set it up and cover the full cost of obtaining your DOT Medical Certification.

Why Us?

• Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development.
• Experience a fun, fast-paced workday filled with diverse tasks and challenges.
• Career advancement pathways.

Competitive compensation and performance-based bonuses

• Award-winning workplace ("Best Places to Work" and "Fast 50 Company").
• Full benefits package with Medical, Vision, Dental coverage and retirement options.

Our Mission Statement

• Anything is possible.
• Invest in people.
• Change the world.
• Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development.
• Join us and help redefine home services.
• Apply Now!