Event Manager

Responsibilities

• Design, plan, and execute 8–12 client events simultaneously, managing timelines, vendor contracts, and logistics.
• Educate clients on industry best practices, offsite strategies, and cost-effective event design while building strong client relationships to drive account retention and repeat business.
• Utilize Navan’s proprietary platform daily, delivering actionable UX and feature feedback to internal Product and Engineering teams to optimize our event management software.
• Source, negotiate, and maintain relationships with top-tier venues and suppliers to secure competitive rates and exceptional service.
• Consistently meet and exceed NPS and CSAT targets through exceptional execution.
• 30-60-90 Day Success Roadmap
• Act as a strategic advisor to key clients; consistently hit net revenue and margin targets; drive process improvements that enable team scalability; achieve high client retention through post-event follow-up.

Requirements

• 5+ years of end-to-end event management experience, including sourcing, budget management, vendor negotiations, and onsite execution.
• Strong project management skills with a proven track record of handling high-volume event portfolios in fast-paced environments.
• High executive presence with experience presenting directly to C-suite and senior leaders.
• Exceptional problem-solving skills with a creative, client-first mindset.

About the Role

As an Event Manager on the Navan Events team, you will plan, coordinate, and execute a diverse portfolio of client events—delivering world-class service, managing budgets with precision, and leveraging Navan's cutting-edge travel and event technology to scale operations. In this role, you will empower organizations to foster thriving cultures through expertly curated in-person experiences while driving decisions that support Navan’s revenue goals and product innovation.

Budget & Financial Oversight

Manage event budgets to maximize impact and protect gross margins while supporting Navan’s net revenue goals and preferred vendor network.

Client Satisfaction

Within 30 Days

Complete onboarding on Navan’s platform and SOPs; shadow senior planners on active accounts; begin managing initial events with Team Lead support; establish cross-functional relationships with Sourcing, Product, and Customer Success.

Within 60 Days

• Independently manage a full pipeline of events end-to-end; consistently meet CSAT targets; provide direct feedback to the Product team to optimize Navan’s event management software.
• Within 90 Days:

What We’re Looking For

Prior hospitality or corporate travel industry experience preferred.

Ability and willingness to travel up to 10% for onsite event execution, team syncs, and client meetings.

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

Human oversight

Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.

Your rights

If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.

Please refer to our

Candidate Privacy Notice

for more information about our processing of personal data, and your rights.