Assistant Manager, External Engagement & Social Impact Programmes

Nanyang Business School (NBS), Nanyang Technological University, is seeking a resourceful and organised team member to support external engagement and student learning initiatives, including our Community Immersion Programme (CIP).

About Ntu

• Nanyang Technological University is a leading global university recognised for excellence in education and research.
• Nanyang Business School (NBS) is one of Asia’s premier business schools, committed to delivering impactful education and driving innovation in teaching and engagement.

Responsibilities

• Reporting to the Assistant Director / Manager, External Outreach & Engagement, the successful candidate will help coordinate partnerships with industry, alumni and community organisations, support student projects in Singapore and overseas, and track programme outcomes and impact.
• External Engagement: Support partner meetings, introductions and follow-ups, working closely with relevant NBS teams to facilitate collaboration opportunities.
• Maintain and update the NBS Master Partnership Database, ensuring accurate records, engagement tracking and reporting.
• Support the identification and coordination of industry and social impact projects with corporate partners, alumni, NGOs and other organisations for classroom and experiential learning.
• Coordinate local and overseas projects, including partner onboarding, faculty, student and mentor communications, programme logistics and milestone tracking.
• Track student project outcomes, collect feedback and impact data, and prepare programme updates, student impact reports and donor reports.
• Assist with engagement activities, administrative coordination and improvements to digital processes and reporting systems.

Requirements

• Recognised Bachelor’s degree or Diploma with 3-4 years work experience.
• Entry-level candidates with relevant experiences and interest are welcome to apply.
• Good working knowledge of programme/project planning, stakeholder engagement and operational processes, with the ability to manage multiple priorities, timelines and stakeholders concurrently.
• Strong stakeholder engagement and interpersonal skills, with the ability to build effective working relationships and work collaboratively with diverse internal and external stakeholders.
• Good analytical and problem-solving skills, with the ability to interpret data, identify issues, evaluate options and recommend practical solutions.
• Ability to take ownership of assigned workstreams from planning through implementation, monitoring and follow-up.
• Comfortable working with spreadsheets, databases and reporting tools, with the ability to use data to support programme tracking, analysis and reporting.
• Ability and interest in using digital, automation and/or AI-enabled tools to improve programme processes, data management and operational efficiency.
• Ability to identify opportunities for process improvement and implement approved enhancements.
• Good written and verbal communication skills, with strong attention to detail and the ability to prepare clear programme updates, reports and other materials.
• Proactive, resourceful and adaptable, with a strong sense of ownership and accountability and the ability to work independently in a developing programme environment.
• Experience or knowledge in community engagement, student development, alumni relations, social impact programmes, events or education-related programmes would be advantageous.
• We regret that only shortlisted candidates will be notified.

Hiring Institution

NTU