Valet Attendant

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Responsibilities

• Mon-Fri, 3pm-7pm Job Summary: The Valet Attendant greets patients and visitors upon their arrival to the health system and provides exceptional customer service by driving, parking and retrieving vehicles in a prompt and safe manner.
• This role provides concierge services including giving directions, answering general inquiry questions, and transporting patients and visitors to various locations.
• Drives, parks, and retrieves customers' vehicles in designated valet storage area, properly securing vehicles by locking doors, windows, and setting the parking brake.
• Tags all car keys and files keys in the valet closet.
• Assists patients and guests with bags or other items, further providing a positive arrival and departure experience.
• Monitors the parking area and directs private and commercial traffic to keep the flow of vehicles moving and free from overcrowding.
• Ensures cleanliness of the parking lots by disposing of displaced trash properly and contacting appropriate personnel to dispose of any bio-hazard waste found for safe handling and disposal.
• Assists patients and visitors with directions and information by actively listening and responding to patient and visitor questions.
• Provides assistance to patients and guests including transporting them to various locations in wheelchairs, helping individuals out of and into vehicles, and utilizing a gait belt to ensure proper safe handling of individuals, as needed.

Requirements

• Exceptional customer service skills with the ability to greet and acknowledge patients and visitors in a friendly, professional manner.
• Ability to maintain a clean and organized workspace.

Minimum Education

High School Diploma or GED.

Licensure, Registration and/or Certification

Cardiopulmonary Resuscitation (CPR). A valid driver's license with no violations.

Work Experience

Minimum 6 months of related experience.

Knowledge, Skills and Abilities

• Ability to safely operate all types of vehicles including those with manual transmission. Ability to be physically agile and stand for extended periods of time.
• Excellent communication skills, both written and verbal.

Essential Functions and Responsibilities

Opens doors and assists patients and visitors upon arrival and departure from the health system.

Decision Making

Independent judgment in making minor decisions where alternatives are limited, and standard policies/protocols have been established.

Working Relationships

Works directly with patients and/or customers. Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff.

Special Job Dimensions

None.

Supplemental Information

This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

Patient Transport - Yale Campus Location

Tulsa, Oklahoma 74136 Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This position has been identified as a safety sensitive position. This statute allows employers to lawfully refuse to hire applicants for safety-sensitive jobs or to discipline or discharge employees who work in safety-sensitive jobs if they test positive for marijuana, even if they have a valid license to use medical marijuana. EOE Protected Veterans/Disability