Senior Site Reliability Engineer

We're hiring a Senior Site Reliability Engineer to help maintain and evolve the SaaS platforms that our fleet operator customers rely on every day.

About EROAD

• EROAD is a global fleet management technology company and a genuine Kiwi tech success story, listed on both the NZX and ASX and growing across New Zealand, Australia, the Philippines and the USA.
• Kiwi tech success story, listed on both the NZX and ASX and growing across New Zealand, Australia, the Philippines and the USA.
• We're hiring a Senior Site Reliability Engineer to help maintain and evolve the SaaS platforms that our fleet operator customers rely on every day.

Responsibilities

• YOU'LL DO This is a hands-on senior role with real influence over how our platforms run and improve.
• Contribute to solution design for large-scale, customer-facing distributed systems
• Operate and support production environments as part of an on-call roster
• Drive root-cause analysis when things go wrong and turn findings into lasting fixes
• Build automation that reduces manual toil and improves reliability

Improve monitoring and observability across the platform

• Identify and deliver cost optimisation opportunities across the infrastructure
• Mentor teammates and help lift the team's overall SRE practice
• Work within an autonomous, self-managed
• Agile platform team aligned to one of EROAD's SaaS ecosystems, reporting to the Domain Chapter Lead WHAT YOU NEED To thrive in this role you'll bring solid, hands-on production experience across the following.

Deep hands-on experience operating

• Senior, hands-on individual contributor role with genuine scope to shape solution design and drive improvement, not just keep the lights on Mentoring responsibilities that build your leadership profile alongside your technical depth
• Be part of a high-growth, innovative technology company making a real difference for customers across multiple countries
• YOU'LL DO This is a hands-on senior role with real influence over how our platforms run and improve.
• Contribute to solution design for large-scale, customer-facing distributed systems
• Operate and support production environments as part of an on-call roster
• Drive root-cause analysis when things go wrong and turn findings into lasting fixes
• Build automation that reduces manual toil and improves reliability

Improve monitoring and observability across the platform

• Identify and deliver cost optimisation opportunities across the infrastructure
• Mentor teammates and help lift the team's overall SRE practice

Work within an autonomous, self-managed

• Agile platform team aligned to one of EROAD's SaaS ecosystems, reporting to the Domain Chapter Lead WHAT YOU NEED To thrive in this role you'll bring solid, hands-on production experience across the following.
• Senior, hands-on individual contributor role with genuine scope to shape solution design and drive improvement Mentoring responsibilities that build your leadership profile alongside your technical depth

Requirements

• Kubernetes (AKS or EKS) in production at scale Hands-on experience with a public cloud platform, Azure or AWS Alignment to one cloud ecosystem, Azure/Windows or AWS/Linux, is fine, you don't need both Experience with Terraform or similar Infrastructure-as-Code tooling Experience with CI/CD tooling such as GitHub Actions, Azure DevOps, Concourse or similar
• Practical scripting ability in Ruby, Bash, Python or similar Experience operating and managing complex, customer-facing, multi-tier distributed production systems
• Exposure to monitoring, alerting or visualisation tools such as Grafana, Sumo Logic or Datadog WHY JOIN This is a chance to take real ownership of reliability and performance for platforms operating at national and global scale.

Deep hands-on experience operating

• Kubernetes (AKS or EKS) in production at scale Hands-on experience with a public cloud platform, Azure or AWS Alignment to one cloud ecosystem, Azure/Windows or AWS/Linux, is fine, you don't need both Experience with Terraform or similar Infrastructure-as-Code tooling Experience with CI/CD tooling such as GitHub Actions, Azure DevOps, Concourse or similar
• Practical scripting ability in Ruby, Bash, Python or similar Experience operating and managing complex, customer-facing, multi-tier distributed production systems
• Exposure to monitoring, alerting or visualisation tools such as Grafana, Sumo Logic or Datadog WHY JOIN This is a chance to take real ownership of reliability and performance for platforms operating at national and global scale.

Benefits

• Work alongside a talented and collaborative team in an autonomous, self-managed platform team
• Continuous learning support, including EAP offerings and AI tooling to help you grow
• Competitive salary and benefits package A multicultural organisation that genuinely values diversity ABOUT THE COMPANY EROAD is a global fleet management technology company and a genuine
• Be part of a high-growth, innovative technology company making a real difference for customers across multiple countries
• Work alongside a talented and collaborative team in an autonomous, self-managed platform team
• Continuous learning support, including EAP offerings and AI tooling to help you grow
• Competitive salary and benefits package A multicultural organisation that genuinely values diversity