Field Service Technician

Responsibilities

• Equipment Maintenance: Installing, servicing, and repairing systems and components at customer sites.
• Diagnosing complex mechanical, hardware, and software failures down to the component level.
• Training and guiding Level I–III technicians and field engineers.

Requirements

• The ability to read and work from electrical and mechanical schematics and diagrams.
• AS Associate of Science degree in Electronics or completion of accredited basic electronics program or equivalent experience.

Preferred

• Three (3) to Six (6) years of work-related experience, in mechanical, electrical and customer support.
• Working knowledge of principles of semiconductor and/or vacuum technology is preferred.

Overview

& Responsibilities This posting is on behalf of Ebara Technologies. All hiring decisions will be made in conjunction with Ebara Technologies and its representatives.

POSITION SUMMARY

Under minimal supervision, performs client-site servicing, repair and/or installation of company product(s). This job may include any aspect of product field support, including system hardware and software, and systems networking.

Customer Support

Serving as the technical contact for client issues and escalating design problems to engineering.

Documentation & Safety

Tracking maintenance, reporting downtime, ordering parts, and following safety policies. POSITION QUALIFICATIONS The ability to lift 35 lbs. unassisted from the floor to waist level.

Preferred

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