ServiceNow Developer – GRC
- Thiruvananthapuram, India
- Hybrid
- Mid Level
- 5+ years
- Posted
Skills
Required
- ServiceNow
- ServiceNow development best practices
- code reviews
- platform configuration
- custom application development
- VRM
- Third-Party Risk Management TPRM
- ServiceNow security models
- Data Policies
- Flow
- JavaScript
Preferred
- CAD
- CIS-VRM
- data integrations
- BitSight
- RiskRecon
- EcoVadis
- REST APIs
- TPRM
- DDR
About Equifax (External)
- Equifax is where you can power your possible.
- If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
- Are you ready to power your possible?
Responsibilities
- Platform & TPRM Ownership: Serve as the technical SME for the ServiceNow TPRM/VRM application, driving long-term platform health, scalability, and alignment with business risk requirements.
- Lead the technical design, configuration, and enablement of the DDR (Due Diligence Request) module and integrate it into existing enterprise workflows.
- Architect and configure robust Third-Party Profiles, Vendor Hierarchies, and Risk Assessments to accurately capture, score, and monitor vendor data.
- Develop, enhance, and maintain the Third-Party Risk Portal using Service Portal technologies, ensuring a secure, modern, and intuitive interface for external vendors.
- Design and implement complex automated processes using Flow Designer.
- Write highly efficient server-side and client-side logic using Business Rules, Script Includes, Client Scripts, and Script Actions.
- Configure and trigger Script Actions and platform Events to drive background processing and complex platform integrations.
- Design and configure complex, condition-driven system Notifications tailored to specific internal compliance teams and external stakeholders.
- Implement strict data governance by designing, troubleshooting, and maintaining complex Access Control Lists (ACLs) across affected tables, ensuring absolute data segregation for external users.
Requirements
- Promote ServiceNow development best practices, conduct code reviews, and help guide junior administrators or analysts.
- Experience: A minimum of 5 years of proven, hands-on experience as a ServiceNow Developer, with a strong background in platform configuration, architecture, and custom application development.
- Direct, hands-on experience implementing and maintaining ServiceNow Vendor Risk Management (VRM) or Third-Party Risk Management (TPRM).
- Active ServiceNow Certified System Administrator (CSA) certification is required.
- Deep understanding of ServiceNow security models, specifically architecting and troubleshooting complex ACLs and Data Policies (a must-have).
- Advanced proficiency in building enterprise-grade automated processes in Flow Designer and Integration Hub.
- JavaScript capabilities, specifically with Script Includes, Business Rules, Script Actions, and the Event Registry.
- Experience configuring Service Portal pages, widgets, and user criteria for external users.
Preferred
- ServiceNow Certified Application Developer (CAD) certification.
- ServiceNow Certified Implementation Specialist – Vendor Risk Management (CIS-VRM).
- Experience with third-party data integrations (e.g., BitSight, RiskRecon, EcoVadis) via REST APIs.
- Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Benefits
- We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Primary Location
IND-Trivandrum-Equifax Analytics-PEC Function: Function - Tech Dev and Client Services Schedule: Full time
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