Technical Account Manager

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Responsibilities

• You act as the technical counterpart to the Account Director , deeply understand customer environments, provide expert guidance on the Qualys platform, and help drive renewals, identify upsell and long-term value with the customer.
• Customer Engagement & Technical Leadership Serve as the primary technical and solution architect for major enterprise accounts.
• Build trusted relationships with senior technical stakeholders and security leadership.
• Understand customers’ technical environments, security architecture, and risk posture.
• Communicate complex technical concepts clearly — from engineers to C-level executives.
• Platform Expertise & Solution Architecture Maintain expert-level knowledge of Qualys products and capabilities.
• Advise on scalable, enterprise-grade Qualys deployments and complex integration scenarios.
• Help customers optimize adoption and usage of Qualys modules.
• Renewal & Commercial Collaboration Own the renewal and upsell pipeline process for assigned major accounts.
• Work closely with the Account Director on strategy, expansion planning, and renewal execution.
• Identify technical value drivers that support upsell and retention opportunities.
• Carry out technical Proof-of-Concept process as needed Manage opportunity pipeline activity through the Company’s CRM Delivery of high-level and detailed sales presentations Respond to functional and technical elements of RFIs/RFPs Cross-Functional Influence Act as the voice of the customer with Product Management, Engineering, and other cross-functional teams.
• Participate in roadmap discussions, quarterly business reviews, and executive briefings.
• Industry & Market Engagement Stay current on cybersecurity trends and enterprise IT/security architectures.

Requirements

• Deep technical knowledge across security domains like vulnerability management, compliance, cloud security, etc.
• Strong understanding of enterprise IT and cloud/hybrid environments.
• Excellent communication skills with both technical teams and executives.

Technical account manager — Qualys Overview

The TAM role at Qualys is a highly technical solution architect responsible for engaging with large and strategic enterprise customers .

Key Responsibilities

Represent Qualys at customer meetings, industry events, and conferences.

Requirements

• Proven experience in senior technical or solution architecture roles in cybersecurity or enterprise SaaS.
• Ability to manage multiple strategic accounts. Proactive and comfortable working in a matrixed organization.

Role

Focus In this TAM position, you're essentially the technical advisor and architect ensuring customers achieve business value from Qualys solutions — not just deploying tech but ensuring it supports strategic security outcomes and long-term renewals. #LI-LP1 #LI-REMOTE