Technical Consultant

Responsibilities

• Client Engagement & Solution Design Act as a trusted technical advisor to clients during the onboarding and implementation of ThreatMetrix.
• Translate business requirements into scalable, effective fraud detection rules and integration plans.
• Conduct technical workshops, solution walkthroughs, and configuration sessions with clients.
• Technical Integration & Support Lead the implementation of DDP and supporting product SDKs, APIs, and policy configurations across web and mobile environments.
• Support client teams through technical troubleshooting, testing, and go-live activities.
• Collaborate with engineering teams to resolve complex issues or integration blockers.
• Platform Configuration Configure custom rules and decisioning logic in the ThreatMetrix policy engine.
• Stakeholder Collaboration Partner with fraud strategy and risk teams to align technical configurations with risk appetite and business goals.
• Work alongside product and pre-sales to provide technical guidance when needed.

Requirements

• Prior experience in software engineering or mobile application development (native or hybrid).
• Excellent problem-solving, analytical and evaluation skills.
• Strong consulting and client management skills, with the ability to influence decisions and navigate complex stakeholder environments.
• Hands-on experience with one or more of REST APIs, JSON, JavaScript, and mobile SDKs (iOS/Android).
• Knowledge in SQL, Python, or other data analytics capabilities.
• At least 2+ years of experience in solution implementation for enterprise clients.
• Willingness to learn new technologies constantly with new product acquisitions.

Preferred

• Background in financial services, fintech, or e-commerce risk management will be ideal.
• Familiarity with other fraud platforms (e.g., BioCatch, Kount, Riskified) will be valued.

About the Role

We are looking for a skilled Technical Consultant . In this role, you will act as a subject matter expert in digital identity, device intelligence, behavioral biometrics and fraud detection technologies, supporting clients through the full lifecycle of solution design and integration. You’ll work closely with cross-functional teams, including pre-sales, fraud strategy, product, engineering, and client stakeholders, to ensure successful onboarding and adoption of ThreatMetrix® Dynamic Decision Platform® (DDP) suite of products and capabilities.

Good to have

Strong understanding of digital identity signals, device fingerprinting, and behavioral biometrics. Experience writing business rules for real-time decisioning systems.

Fluency in second language – Mandarin preferred. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy .

We are an equal opportunity employer

qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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