Key Account Manager

Responsibilities

• Develop and maintain strong relationships with key customer stakeholders.
• Drive new business acquisition and identify opportunities for account growth. * Retain and expand existing customer business through strategic account management. * Lead customer planning and account strategy development. * Negotiate contracts, pricing agreements, and commercial terms. * Promote and support innovative Ecolab solutions and digital capabilities. * Ensure customer expectations and service commitments are consistently met. * Manage account profitability and identify opportunities to improve financial performance. * Collaborate with internal teams to execute customer initiatives and resolve issues. * Mentor and support colleagues while sharing market and customer insights.

Preferred

• Qualifications * Experience managing large national, regional, or multi-site customer accounts. * Experience within the hospitality, food service, healthcare, or institutional sectors. * Previous experience in a leadership or mentoring capacity. * Knowledge of solution-based selling and strategic account planning. * Experience working in a matrix organization and collaborating across functions. * Prior experience with Ecolab products, services, or similar industry solutions.

Minimum Qualifications

Bachelor’s degree in business, Marketing, Sales, or a related field. * Proven experience in sales, key account management, or customer relationship management. * Strong negotiation and contract management skills. * Excellent communication and stakeholder management abilities. * Demonstrated ability to drive sales growth and achieve business objectives. * Strong analytical and financial acumen. * Ability to manage multiple priorities and work effectively in a fast-paced environment.