Partner Programs Manager

Responsibilities

• Own partner lifecycle governance, including onboarding, membership, profile integrity, salesperson mappings, mergers and acquisitions, hierarchy changes, landscape reviews, and exception management.
• Manage partner specialization and certification requirements, monitor attainment and renewal status, identify capability gaps, and work with stakeholders to improve partner eligibility, differentiation, and route-to-market readiness.
• Lead quarterly partner profiling across relevant routes to market, ensuring partner segmentation and hybrid RTM alignment support coverage, growth priorities, and investment decisions.
• Provide timely partner insights and recommendations to country Channel Sales and Sales Ops to improve capacity planning, partner engagement, and execution against business priorities.
• Shape and communicate profiling, specialization, certification, and quota-deployment frameworks, timelines, guidelines, tools, and business implications to drive consistent adoption.
• Serve as the Market subject-matter expert for Check Engine and Click & Go and Chanaplan, enabling stakeholders to use partner data and tools effectively and championing process improvements.
• Coordinate on-target partner quota deployment in ChanaPlan and approved offline tools, aligning targets with partner potential, coverage priorities, and governance requirements.
• Lead range checks, confirm MCO target readiness with Sales Ops, conduct UAT, and prepare and submit ChanaPlan change-request requirements arising from Amplify program changes.
• Drive timely resolution of system, partner-data, and cross-functional process issues, while enforcing compliance with profiling and quota-deployment requirements, timelines, and governance standards.

Requirements

• Strong written and verbal communication, analytical judgment, and structured problem-solving skills, with the ability to influence without direct authority.

Preferred

• Experience Hands-on experience with ChanaPlan, Check Engine, Click & Go, or comparable partner-management systems.
• Exposure to partner certification, route-to-market models, hierarchy management, or channel program governance.
• Experience conducting user acceptance testing and troubleshooting business-process or system issues.
• Experience working across multiple countries, markets, or hybrid channel environments.

Preferred

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere. HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in Singapore. #LI-POST Job - Marketing Schedule - Full time Shift - No shift premium (Singapore) Travel - 25% Relocation - No Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "