Quality Manager - Dairy

Responsibilities

• Lead and continuously improve the site food safety and quality management system, including food safety plans, prerequisite programs, sanitation controls, environmental monitoring, document control, and records management.
• Ensure compliance with applicable regulatory, customer, and third-party requirements; serve as the primary site contact for inspections, audits, corrective actions, and follow-up activities.
• Primary point of contact for regulatory inspections and provide guidance to site leadership regarding implementation of regulatory compliance.
• Oversee product and material compliance activities, including specifications, labeling, packaging verification, process controls, testing, calibration, and disposition of nonconforming product.
• Provide technical leadership for manufacturing operations, including verification of critical controls, sanitation and hygienic design programs, traceability, recall readiness, complaint investigations, and continuous improvement initiatives.
• Support product launches, process changes, shelf-life and validation activities, and risk-based quality decisions across multiple product categories and manufacturing systems.
• Lead internal audits, root cause analysis, CAPA, KPI reporting, site training, and cross-functional collaboration to strengthen food safety culture and operational performance.
• Provide oversight for laboratory or external testing support, microbiological risk management, and specialized process controls relevant to the site's operations.
• Experience leading investigations, internal audits, CAPA, complaint management, traceability, recall readiness, and risk-based product disposition decisions.

What You'll Be Doing

This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required What You Bring with You (Qualifications): Bachelor's degree in Food Science, Dairy Science, Microbiology, Biology, Chemistry, or a related field, or equivalent experience. 5+ years of quality leadership experience in dairy manufacturing environment required Progressive experience in food safety and quality within a manufacturing environment; experience in dairy required. Strong knowledge of food safety plans, GMPs, sanitation systems, environmental monitoring, allergen controls, audit readiness, and quality management practices.

Experience in UHT, Aseptic or ESL (some combination of experience in 2 of 3) required Willing to consider conventional fluid dairy experience Demonstrated leadership of cross-functional teams, technical communication, data analysis, and the ability to influence operational performance. Experience with regulated manufacturing environments, certification programs, laboratory oversight, and specialized process controls relevant to the facility preferred. Pasteurized Milk Ordinance experience. HACCP, PCQI, SQF, certifications required.