Operation Analyst

Responsibilities

• Work cross-functionally to forecast inbound and outbound volume by sales channel and fulfillment location.
• Prepare invoices, KPIs, and supporting documentation for monthly close reconciliation, and partner with Accounting and FP&A to validate MoM variances and trends.
• Track departmental costs and analyze performance to budget while focusing on opportunities for cost savings.
• Perform ad-hoc analyses to translate data into insights for Operations & Logistics in the realm of cost modeling, DC capacity planning, and trend analysis.
• Manage, analyze, and report on all DC-SLA and capacity performance and present insights by developing KPI’s for daily tracking.
• Maintain internal rate card and SOP documentation.
• Must facilitate a positive work environment and manage issues by escalating as suitable.

Key Responsibilities

Skills, Knowledge & Expertise

5+ consecutive years of experience in operations management, fulfillment, or supply chain management; fashion company experience is a plus

Operational forecasting and budgeting experience is a plus

• Experience managing relationships with vendors, 3PLs, and dedicated warehouses
• Excellent leadership and motivational skills

Excellent verbal and written communication skills

• Proficiency in Microsoft Excel, Looker, Microsoft Office Suite, NetSuite, and project management tools
• Flexibility and the ability to thrive in fast-paced environments
• Goal-oriented mindset, with the ability to measure success both quantitatively and qualitatively
• Ability to collaborate strategically with cross-functional teams to drive projects forward, identify bottlenecks, and implement solutions

Professional outlook and demeanor

• Strong analytical skills, particularly with Excel, ERP systems, and reporting tools, to develop actionable recommendation
• Bachelor’s degree
• Onsite 4 days a week

Job Benefits

Benefits and Culture

• Up to 100% Company Paid Healthcare (medical, dental, vision)
• Kind Body Fertility Benefits
• 401(k) savings plan with up to 4% match
• Unlimited PTO
• Full Access to LinkedIn learning
• Employee Discounts
• Perks (HQ Location)
• Free weekly catered lunch at HQ – M/T/W/Th
• Dog-Friendly office on a Thursday and Friday
• Free Swag Giveaways
• Annual Holiday Party
• Annual Summer Party
• Invitations to pop-ups and other company events
• Complimentary daily office snacks and beverages

Compensation

$100,000 - $115,000 / year