Technical Documentation Engineer (E-Bike/Bicycle Industry Preferred)

Responsibilities

• At all times, complies with SGS Code of Integrity and Professional Conduct.
• Review original test orders, laboratory records, protocols, photographs, and all supporting documentation to ensure completeness and accuracy.
• Assess plausibility, identify and challenge inconsistencies, and proactively request any missing information.
• Prepare draft test reports using standardized templates from the approved catalogue.
• Incorporate relevant observations and technical details as required to ensure clarity and accuracy.
• Submit draft reports for review by the Project Engineer or Laboratory Manager.
• Revise and finalize documentation in line with the feedback received.
• Uphold strict standards of confidentiality, impartiality, and compliance in accordance with ISO/IEC 17025 and SGS guidelines.
• Be knowledgeable and compliant with SGS procedures and standards.
• Builds and maintains strong working relationships.
• Complies to all SGS QHSE and HR policies and procedures.
• Bachelor’s degree in Engineering, or equivalent educational background and experience. Requiring C1 English fluency or better. Prior experience or strong exposure to bicycle and/or e‑bike technology. Familiarity with MS Word–based documentation and structured reporting templates. Experience in quality assurance, testing environments, or laboratory documentation is a plus. Ability to work independently, challenge ambiguous information, and communicate clearly with the engineering team.

Requirements

• Highly organised and a proven ability to meet deadlines Excellent organisational, time management, and prioritisation skills.
• Ability to communicate at all levels internally and externally Calm and controlled under pressure, confident in decision-making, able to work independently.
• Strong IT skills Keen to learn and take a proactive approach to expand own knowledge Approachable and flexible, a team player and leader.

Preferred

• Strong understanding of bicycle and e‑bike technology, components, terminology, and test procedures.
• Exceptional attention to detail and accuracy.
• Ability to interpret handwritten lab notes, technical protocols, and image-based evidence.
• Strong organization and documentation skills.
• Hybrid work arrangement may differ depending on affiliate country, should be amenable to be onsite for 2 to 6 months.

Required Skills

Technical background preferably in consumer products.

Desirable

Excellent command of the English language (written and verbal).

SGS is a global leader in testing, inspection, and certification, helping companies ensure quality and compliance. The GBS team in the Philippines provides operational support to international affiliates.