Supervisor-Fire Assay

Responsibilities

• Ensure proper handover during shift change ensuring team leaders are following the proper hand over process (day, night & weekend shifts).
• Assist in the effective and optimal utilization of staff, equipment and facilities within the department.
• Liaise with the Team leaders/operators to ensure customer requirements are achieved with regard to the turnaround time commitments and Quality of results Report daily production figures to Section Manager, and also reasonable explanations and evidence for targets.
• Institute the necessary company corrective measures against subordinates for actions that are contrary to company rules & procedures by reporting to Section Manager.
• Assist in the investigation of any irregularities/non conformances within the Fire Assay process including the Improvement Requests and Client’s.
• Drive good housekeeping practices to ensure that the work areas and surrounding environment is kept clean at all times.
• Must have full understanding of the LIMS system.
• Must comply and conform to the Quality Management System (ISO17025 and SANAS requirements).
• Assist with the training of new Laboratory employees on the application of the Fire Assay techniques, processes, procedures and work instructions.
• Assist in the completion of Production reports.
• Assist in the evaluating and reporting of analytical results where required.

REQUIRED SKILLS

Self-motivator Competent technical knowledge of Fire Assay analytical processes Able to work with technical and management staff Able to coordinate fire assay activities Able to work independently and to coordinate several activities simultaneously Good communication and interpersonal skills Assists with trouble shooting and problem solving Can fluently communicate English. Excellent problem-solving skills Outstanding Attention to detail Ability to multi-task and handle several issues simultaneously Ability to maintain a positive and professional attitude when dealing with escalated issues.

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.