UX Writer

Responsibilities

• Own UX writing and content design across the Emergent product, creating clear, intuitive, and engaging experiences for users
• Partner closely with Product Managers, Designers, Engineers, Researchers, and business stakeholders to shape product experiences from early concepts through launch
• Translate complex product, technical, and AI concepts into simple, accessible, and user-friendly language
• Write and refine UI copy across product flows, including onboarding, navigation, empty states, errors, notifications, tooltips, prompts, forms, and other interaction points
• Develop content strategies and voice-and-tone guidelines that create a consistent product experience across the platform
• Collaborate with UX Researchers and Product Designers to understand user needs, behaviors, pain points, and language preferences, and translate insights into better product experiences
• Use content to simplify complex workflows, reduce user confusion, improve usability, and drive activation, engagement, and adoption
• Establish and evolve content standards, patterns, terminology, and reusable content components across the product
• Work closely with Design Systems and Product teams to build and scale content patterns that can be used consistently across experiences
• Advocate for clear, inclusive, accessible, and human-centered communication throughout the product
• Present content decisions and recommendations to stakeholders, clearly articulating the user and business rationale behind them
• Contribute to and strengthen UX writing processes, documentation, content workflows, and content operations across the organization

Requirements

• 4–7 years of hands-on experience in UX Writing, Content Design, Product Writing, or a closely related field
• Strong experience writing for digital products, with a deep understanding of how language shapes user experience and behavior
• Proven ability to simplify complex concepts and workflows into clear, concise, and intuitive product experiences
• Experience collaborating closely with Product Managers, Designers, Researchers, and Engineers in cross-functional product teams
• Strong understanding of UX principles, information architecture, user journeys, interaction design, and usability
• Excellent command of written English, with strong attention to clarity, tone, grammar, consistency, and detail
• Ability to develop and maintain voice-and-tone guidelines, content principles, terminology, and UX writing standards
• Strong storytelling and communication skills, with the ability to explain and defend content decisions using user and business context

Preferred

• Experience working on B2C products, consumer applications, AI-powered products, agentic AI, SaaS, marketplaces, or other complex digital products
• Experience designing content for AI interactions, AI-generated experiences, conversational interfaces, prompts, or agentic workflows
• Experience building or scaling content design systems, content guidelines, or UX writing operations
• Familiarity with user research, usability testing, experimentation, and product analytics
• Experience working on 0→1 products or early-stage products with high ambiguity and rapidly evolving requirements
• Experience with accessibility and inclusive content design
• Experience working with localization or designing content for global audiences

What We're Looking For

• Experience working with design and collaboration tools such as Figma, FigJam, Miro, Notion, or similar
• Ability to work independently in a fast-paced environment with ambiguity, evolving priorities, and incomplete information
• Portfolio demonstrating strong UX writing / content design work and the impact of content decisions on product experience, usability, or business outcomes

Why Join Us

• Your words directly shape how millions of users understand, navigate, and interact with the product
• Content design is treated as a core part of product and design decisions, not an afterthought
• You will work closely with Product, Design, Engineering, and Research teams to shape experiences from 0→1
• You will have the opportunity to define how users interact with AI-powered and agentic software experiences
• Your work will have a measurable impact on usability, activation, engagement, adoption, and overall product experience

Benefits and Perks

Daily Meals: Lunch and Dinner provided

• Family Insurance: 5 Lakhs worth of coverage for you and your family
• Unlimited Paid Time Off: Take the time you need to recharge and come back refreshed

Work from office

Let's build the future of software together.