Account Manager
CentralReach
- Fort Lauderdale, Florida, United States, Holmdel, New Jersey, United States, McLean, Virginia, United States, Remote - US
- Remote
- Posted
This job is closed: the employer no longer lists it.
Responsibilities
- Collaborate with the Sales and Customer Success teams to communicate CentralReach’s value, vision, and strategy, driving business growth.
- Lead regular business reviews to stay aligned with customers as they scale.
- Partner strategically with clients to understand their goals and align them with our products and services.
- Deliver product demonstrations and presentations tailored to client needs.
- Support account renewals, emphasizing growth and multi-year commitments when necessary.
- Maintain accurate CRM records of customer interactions, successes, and challenges.
- Provide proactive communication and feedback to both customers and internal teams regarding product insights and market trends.
- Engage with the CentralReach Product Council, sharing customer-driven feedback to help shape the product roadmap.
Preferred
- Experience as an account manager in a health-tech space is a bonus.
- Experience using the CentralReach platform is a plus.
- Passion and ability to truly understand a client’s business in order to educate customers on how CentralReach will be meaningful to their business.
- You have an extreme hunger to be successful and help CentralReach sales and customers win.
- You are able to utilize Sales CRM tools such as SalesForce or like program.
Desired Skills and Experience
- You have at least 5 years of experience in a SaaS Sales environment as an account manager.
- You have thrived in an environment where the only constant is change.
- You embrace aggressive goals and work hard to achieve them.
- You’re naturally curious and invest time and energy into learning more about the sales process, your prospects, and the solutions you’re selling.
- You have excellent written and verbal communication skills, strong attention to detail, and good follow-through.