Senior Partner Success Manager, Eastern US

Responsibilities

• Develop a vision and strategy for partners by assessing their strengths and weaknesses to assist them in setting and achieving ambitious goals
• Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions, and recognizing opportunities for service growth and revenue generation
• Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services’ quality, efficiency, and growth
• Negotiate and sign contract renewals and service expansions to increase year-on-year revenue from each partnership

Requirements

• You have minimum of 6+ years of relevant work experience, including client facing experience
• Relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them
• Quantitatively-inclined and data savvy; you may not be a Tableau expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
• A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
• Comfortable with frequent travel, you're excited to connect with partners face-to-face

Who You Are

An excellent team player; you’re a meaningful individual contributor, and a mentor to others on your team. You view successes as a team effort, and enjoy working with others

Compensation and Benefits

• Salary Range: $145,000-$165,000. Total compensation also includes variable pay and equity.
• Comprehensive health coverage, with low-cost dental and vision plans

A 401(k) with company match and vesting

• Fully paid parental leave for new parents, with extended leave options
• Additional benefits (mental health, pet insurance, and other wellness perks)
• 20 days of paid time off (PTO) annually

Ready to join the ride?

• Via is an equal opportunity employer.
• #LI-KS2