Sr. Business Operations Manager (Starlink Growth)

Responsibilities

• Own and drive GTM strategy for North America across both third-party channels and Starlink.com, ensuring alignment on prioritization, resource allocation, and growth objectives
• Own day-to-day channel growth for starlink.com in North America, including performance tracking, conversion optimization, and cross-functional coordination to maximize the business
• Provide strategic insight across the North America Business Development team to minimize cannibalization and maximize balanced growth between third-party and starlink.com
• Assist with pricing strategy and promotions development for both Starlink.com and third-party channels, partnering with finance, marketing, and commercial teams to design and evaluate programs that drive incremental growth
• Own the operationalization of existing and upcoming business development and GTM initiatives, driving program management, deal pipeline tracking, cross-functional coordination, and execution discipline so initiatives move with speed and scale
• Create data visualization and present analysis on leading and lagging indicators, along with clear recommendations and optimization planning to leadership stakeholders
• Conduct new vertical, competitor, and market research, develop big-bet hypotheses, and perform structured assessments of broad business intelligence, target partners, channels, and direct GTM opportunities to inform team prioritization and resource allocation
• Report on progress of strategy, operations, and GTM initiatives, presenting insights, risks, and recommendations directly to Starlink leadership

Requirements

Bachelor’s degree

• 7+ years of experience in business operations, program management, strategy, GTM and ecommerce, consulting, or investment banking
• 4+ years of experience driving execution of revenue or growth-oriented programs, including tracking, reporting, and operationalizing commercial or direct-to-consumer initiatives

Preferred

• Bachelor’s degree in business, finance, economics, engineering, or a related field
• Proven background in program management, business operations, GTM strategy, or chief-of-staff roles supporting high-growth or commercial teams in technology, telecommunications, utilities, or subscription-based services
• Experience owning or supporting direct-to-consumer (e.g., e-commerce) channel growth alongside third-party or partner channels, with demonstrated ability to balance growth and minimize cannibalization
• Experience in management consulting or investment banking, with demonstrated ability to structure problems, build rigorous analyses, and drive recommendations to action
• Familiarity with business development, partnerships, pricing strategy, or promotions in consumer technology, telecommunications, or adjacent sectors
• Strong analytical, financial modeling, and data fluency; comfort with accounting concepts, KPI design, pricing analysis, and building clear reporting for leadership
• Demonstrated success operationalizing complex commercial, product, or direct-channel initiatives and driving them from concept through execution and scale
• Excellent interpersonal, communication, and presentation skills; able to work effectively with both technical and commercial stakeholders
• MBA or master’s degree with a business or technical focus preferred

ADDITIONAL REQUIREMENTS

• Must be available to work extended hours and weekends as needed
• Willingness to travel approximately 25-50% of the time to customer locations and other SpaceX locations as required

Pay Range

Level 3: $135,000.00 - $205,000.00

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.

ITAR REQUIREMENTS

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to

[email protected]