Customer Service Representative II - Davao

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat
• Resolve customer issues and complaints with a focus on first-call resolution

Maintain accurate and comprehensive records of customer interactions

• Collaborate with team members to improve customer service processes
• Provide product and service information to assist customers with their needs
• Proactively identify opportunities to enhance the customer experience
• Meet or exceed individual and team performance targets

Requirements

At least a HS Graduate (Old Curriculum)

• Must have at least 1 year of BPO omnichannel experience (voice, chat, email)
• Must be conversant in both spoken and written English

Customer Service Representative II - Davao

Tasq Staffing Solutions, Inc. · Davao City, Philippines · Full-time · Posted 2026-10-08

Workplace: on_site

Department: VOL-AW3PH169

Description

We are looking for CSRs to join a fast growing account in Davao City. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.

Requirements

Amenable to work fully on-site in Davao City

• Amenable to work on shifting schedule and graveyard shift
• Can start ASAP

Benefits

• Free HMO
• Free Dependents
• Night Differential

Program Incentives

_Please note that this is contingent to the final company or account you'll be profiled to._

Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/BC0482DC5B/apply)