Strategic Partnerships Manager, Systems Integrators

Responsibilities

• define partner segmentation, certification tiers, service packages, implementation methodology, scope boundaries, escalation paths, and quality standards.
• lead technical enablement across Cartesia configuration, integrations, testing, and production rollout, defining what partners can deliver independently, when Cartesia co-delivery is required, and what stays out of scope.
• Serve as the

first-line technical strategist

• for SI partners, resolving standard implementation questions, bringing in specialists for true exceptions, and turning recurring issues into playbooks, training, or product feedback.
• and performance system, including implementation reviews, certification gates, QBRs, and customer feedback loops, with reporting on time-to-live, CSAT, rework, cost-to-serve, and partner-sourced pipeline.
• Lead

Requirements

• 5–8+ years of experience scaling an implementation, services, or partner-delivery motion from pilot through repeatable multi-partner execution, within a SaaS or technology-driven environment or at a systems integrator.
• Exceptional communication and relationship management skills, with the confidence to challenge partners and internal stakeholders when delivery readiness falls short.
• Technical fluency to lead credible conversations about integrations, configuration, data migration, and implementation design, with sound judgment on when to engage specialists.
• A builder mentality. You're comfortable building 0-to-1 operating mechanisms and shaping foundational systems for long-term success.

Preferred

• Technical degree (Computer Science, Engineering, Mathematics, etc.)
• Experience building or scaling a white-label, staff-augmentation, or outcome-based services model
• Experience expanding an SI or channel program across North America and international markets
• Note: Cartesia participates in E-Verify and will provide the federal government with Form I-9 information to confirm employment eligibility after hire.

About the Role

Cartesia is seeking a Strategic Partnerships Manager to build and scale our Systems Integrator (SI) program. This role focuses on enabling a broad ecosystem of implementation partners to deliver high-quality Cartesia deployments for our enterprise partners and customers. You will be Cartesia's technical and programmatic owner for SI delivery, responsible for partner readiness, certification standards, implementation quality, and the commercial model that lets the program scale responsibly.

Own partner readiness

Establish the delivery quality program expansion across new products, ecosystems, and geographies, using structured field feedback to influence Product and Product Marketing.

What You Bring

• Strong commercial judgment to design partner packages, incentives, payout structures, and guardrails that protect customer outcomes and program economics.
• Operational program design skills (e.g. certification design, scope control, delivery QA, escalation governance, QBRs, playbooks).

Nice to Have

More Details

In-office policy

We’re an in-person team based out of offices in 🇺🇸 San Francisco, 🇬🇧 London and 🇮🇳 Bangalore. We love being in the office, hanging out together, and learning from each other every day.

🌎 Visa sponsorship

We provide visa sponsorship support and assess each circumstance on a case-by-case basis. However, visa sponsorship is dependent on many factors, including the role you are applying for, and the location you are going to be based, and so we can't always guarantee success. Your Recruiter will work with you to understand your visa sponsorship needs from the first call.

We ship fast.

All of our work is novel and cutting edge, and execution speed is paramount. We have a high bar, and we don’t sacrifice quality or design along the way.

We support each other.

We have an open & inclusive culture that’s focused on giving everyone the resources they need to succeed.

Compensation

Competitive base salary alongside attractive equity package.

Health Insurance

• Fully covered medical insurance along with dental and vision for you and your family.
• Parental Leave
• 9 weeks paternity & 12 weeks maternity leave
• 401(k)

Commuter Allowance

A monthly stipend to help you get to and from the office.

Flexible PTO

Take as much time as you need to recharge your batteries.

Meals & Snacks

• Lunch, dinner and plenty of snacks, provided daily.
• Your own personal Yoshi

Our Commitment to Equal Opportunity

Cartesia is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other legally protected status.