Onboarding Associate

Responsibilities

• Actively reach out to Restaurant partners to ensure quality customer service is maintained and to identify and suggest any areas of improvement.
• Taking ideas to the restaurant partners and implementing them.

Onboarding

Dealing with the activation of our restaurant partners from the sign up to going live. Outbound calls to restaurants to ensure smooth onboarding process. You will be responsible for creating the Restaurant's profile, ranging from digitising menus to updating apps, so attention to detail and the ability to prioritise are key skills. Tracking and responsible for the restaurant within the first 60 days. Working with partners to enable them to go live within the set timeframes, using your communication skills, empathy and problem-solving abilities to navigate and educate restaurants from across the Netherlands.

Location

Amsterdam Hours: 9am-5.30pm - Full time in our Amsterdam office What We Offer: Great UNCAPPED bonus structure. €2700 p/m A Social & Vibrant environment – We want you to enjoy being at work. Casual Dress. Sales Conferences & Quarterly National Conferences. 2 Annual companywide parties. Genuine progression and career development opportunities.

What We Are Looking For

In You: Driven self-starters who are motivated to achieve bonus. Someone with initiative, who is able to work as part of a team and individually. Goal-oriented individuals with a 'never say no' attitude to get the job done. We’re all about personality and energy – We love enthusiasm.

Who we are at OrderYOYO

We strive to empower and liberate all, by celebrating individuality and encouraging our team members to bring their authentic selves to work. Our restaurant partners are diverse, and our passion to help them succeed is what unites us. By valuing and respecting each other's contributions, we create a vibrant workplace where everyone can thrive and make a meaningful impact. Together, we promote a culture of recognition, appreciation and equal opportunities